IT Systems Administrator

Alight Solutions; United States; Remote; USD 85,000 - 130,000; Full time

Job summary

Alight Solutions is seeking an IT Systems Administrator to support enterprise products in a fast-growing environment. Candidates should have advanced experience with AWS and PRPC PEGA systems, demonstrating strong problem-solving skills to ensure robust and optimal platform operations.

Benefits

Flexible working arrangements

Health coverage options

Continuing education and training

Qualifications

• 5+ years experience with PRPC PEGA Infinity versions.
• 2+ years with AWS services like EC2, S3, Lambda.
• Experience debugging Pega-related issues.

Responsibilities

• Handle end-to-end platform support and governance.
• Monitor AWS resources for scalability.
• Perform deployments and upgrades in AWS.

Skills

Problem solving

Troubleshooting

AWS services

Scripting

Job description

IT Systems Administrator

Do you have experience delivering enterprise products and services in a high-growth environment?

Are you a keen problem solver?

Our Story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com.

About the Role

We're on the lookout for a DevOps Engineer to join and play a crucial role in our development and deployment processes.

Responsibilities

• Handling the end-to-end platform support, architecture, troubleshooting, installation, and configuration of applications.
• Handling the end-to-end platform governance, ensures that the platform is utilized efficiently.
• Providing HA/DR strategy, configure infrastructure to this strategy and participate in DR exercise.
• Leveraging AWS design principles, data access patterns, and relevant AWS services.
• Monitoring AWS resources to ensure availability and scalability.
• Troubleshooting cloud-related infrastructure incidents and issues.
• Performing deployments and upgrades in AWS.
• Improving cloud product reliability, availability, maintainability, and cost/benefit-including developing fault-tolerant tools to ensure general robustness of cloud infrastructure.

Requirements

• Have 5 + years of experience in installations, upgrades, configurations and tuning of PRPC PEGA Infinity versions
• 2 years of experience working with AWS services EC2, S3, SQS, Lambda, RDS, Athena, AWS Glue, Lake Formation, and SNS
• Manage and analyzing GC logs, heap dumps, and thread dumps to pinpoint memory leaks
• Demonstrate experience in debugging Pega-related issues to identify and rectify problems in Pega workflows
• Rules, and configurations to ensure that Pega applications operate smoothly, meet business requirements, and provide a seamless user experience
• Demonstrate experience in writing scripts using Python, Ruby, YAML or Shell scripts to automate tasks.
• Follow of Metadata repositories such as AWS Glue Catalog, Glue crawler for data stored in: S3.
• Experience fixing vulnerabilities, AWS Cloud Watch event monitoring and Cert update via AWS Cert Manager.
• Able to work with network features, e.g., cloud network topology, routing.
• Able efficient resource utilization, and concurrency issues with accuracy to recommend targeted solutions.

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [e-mail].

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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Under Department of Labor Regulations (29 CFR Part 471) federal contractors and subcontractors are required to inform employees of their rights under the National Labor Relations Act: https://bit.ly/DOLgov

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P&T2025

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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