IT Systems Administrator

rPlus Energies; Salt Lake City (UT); On-site; USD 75,000 - 110,000; Full time

Job summary

rPlus Energies seeks an IT Systems Administrator to provide front-line technology support and enterprise application administration across the company. You will manage user accounts, licensing, onboarding, and offboarding, and maintain system documentation while coordinating with the external IT provider on security matters.

The role includes supporting adoption of existing applications, improving workflows, and ensuring compliance with cybersecurity practices.

Qualifications

• Associate or bachelor’s degree in IT or related field plus at least three years of corporate IT support or enterprise application administration experience.
• Working knowledge of Microsoft 365, Windows, and common business applications including accounts, licenses, roles, permissions, devices, and provisioning.
• Strong troubleshooting skills and ability to explain technical concepts to nontechnical users.
• Strong documentation, organization, communication, customer-service, and stakeholder coordination skills.
• Sound judgment handling access, confidential information, and cybersecurity concerns.

Responsibilities

• Provide end-user and workplace technology support, troubleshoot hardware, software, and connectivity issues.
• Administer enterprise applications and access across Microsoft 365, Box, Adobe, NetSuite, and other systems.
• Coordinate onboarding/offboarding, licenses, and deprovisioning with external IT provider.
• Identify workflow gaps and recommend configuration, integration, or automation improvements.
• Support cybersecurity practices, MFA, least-privilege access, and audit readiness with internal and external teams.
• Document systems, configurations, and standard procedures; promote standardized processes.
• Coordinate with vendors on support, procurement, renewals, and system reviews; partner with leaders on operational needs.

Skills

Microsoft 365

Windows

Troubleshooting

Documentation

Communication

Stakeholder coordination

Security awareness

Education

Associate or bachelor’s degree in information technology or related field

Tools

Microsoft 365

Box

Adobe

NetSuite

Entra ID

PowerShell

Python

SQL

Power Automate

Job description

rPlus is a team of committed energy industry professionals working together to develop large-scale renewable energy generation and electric storage projects in the United States. rPlus is a market leader in the western US with a proven track record of delivering projects to utility and corporate customers on time and on budget. rPlus specializes in bringing projects to market thr

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partnership with the private sector, municipalities, utilities, and industry-leading technology and service providers. Its portfolio consists of a strategic mix of solar, solar plus battery, wind, and pumped storage hydro facilities. rPlus is headquartered in Salt Lake City, Utah and is backed by Gardner Group and Sandbrook Capital .

Role Summary

The IT Systems Administrator provides front-line technology support and enterprise application administration across rPlus. This role handles routine employee hardware, software, connectivity, access, and workplace-technology issues; manages user accounts, licensing, onboarding, and offboarding; andmaintainsclear system documentation. The position also supports application adoption and cybersecurity practices while coordinating advanced infrastructure, network, backup, and security matters with the Company’s external IT provider.Perform other duties as assigned to support the Company’s technology and operational needs.

General Responsibilities

End-User and Workplace Technology Support

• Serve as an internal contact for day-to-day technology requests; troubleshoot common hardware, software, connectivity, access, printer, conferencing, and peripheral issues.
• Provide Tier 1 andappropriate Tier2 support, document recurring issues, create practical user guidance, and elevate advanced matters to the external IT provider.
• Coordinate employee hardware procurement, setup, deployment, inventory, replacement, and retirement.

Enterprise Application and Access Administration

• Administer accounts, licenses, groups, roles, and permissions across Microsoft 365, Box, Adobe, NetSuite, and other Company systems.
• Maintain application, license, ownership, renewal, integration, and access records; support configuration changes, testing, updates, and periodic access reviews.
• Coordinate employee onboarding and offboarding, including accounts, access, equipment, training, secure deprovisioning, and license recovery.

Application Adoption and Improvement

• Help employees and departments use existing applications effectively byidentifyingworkflow gaps and recommending configuration, training, integration, or automation improvements.
• Support systemselection, rollout, testing, documentation, and adoption; trackimportant issuesand outcomes following major changes.

Cybersecurity and Compliance Support

• Support multi-factor authentication, credential management, least-privilege access, security awareness, policy compliance, access documentation, and audit readiness.
• Coordinate with the external IT provider on endpoint protection, patching, backups, security alerts, networking, and other back-end technical functions.

Documentation and Process Improvement

• Maintain concise documentation for systems, configurations, access, integrations, owners, and standard procedures.
• Standardize routine support and administration processes and use scripting, reporting, automation, or low-code tools when practical.

Vendor and Stakeholder Coordination

• Coordinate with vendors and technology providers on support, procurement, licensing, renewals, implementations, and system reviews.
• Partner with department leaders on operational needs and upscale material cost, risk, security, access, or policy decisions to theappropriate decision-maker.

Skill Requirements

• Associate or bachelor’s degree in information technology or a related field, or equivalent practical experience, plus at least three years of corporate IT support or enterprise application administration experience.
• Working knowledge of Microsoft 365, Windows, and common business applications, including accounts, licenses, roles, permissions, devices, and employee technology provisioning.
• Strong troubleshooting skills and the ability to learn new applications, understand business workflows, and explain technical concepts to nontechnical users.
• Strong documentation, organization, communication,customer-service, and stakeholder-coordination skills.
• Sound judgment when handling access, confidential information, cybersecurity concerns, and escalation decisions.

Skill Requirements (nice to have)

• Experience administering enterprise platforms such as Microsoft 365, Box, Adobe, NetSuite,VComply, 1Password, or similar systems.
• Experience with software implementation, user training and adoption, licensing, access reviews, and IT asset management.
• Familiarity with Entra ID, endpoint management, patching, backups, VPNs, networking, APIs, integrations, single sign-on, identity management, and data flows.
• Experience with PowerShell, Python, SQL, Power Automate, AI enablement, IT reporting, or data-quality practices.
• Relevant certifications and experience supporting a growing or regulated energy, infrastructure, construction, or development organization.