IT Systems Administrator

Provalus; Lufkin (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Provalus is seeking an experienced IT Systems Administrator to join our team in an in-office role. This position is an on-site role open to qualified candidates at any Provalus site location, with the team’s on-call rotation approximately one week per month.

The ideal candidate will have 4+ years of IT experience, strong networking knowledge, and hands-on experience with Azure, Microsoft 365, Azure Active Directory, and endpoint management.

Qualifications

• 4+ years of IT experience in a large organization or service provider environment.
• Strong understanding of networking protocols and technologies.
• Experience supporting enterprise IT systems and infrastructure.
• Working knowledge of Azure, Microsoft 365, Azure Active Directory, and endpoint management.
• Intermediate knowledge of scripting languages such as PowerShell and/or Python.
• Familiarity with hardware and transmission technologies, including cabling, WAN, and transport technologies.
• Ability to understand business use cases and translate requirements into effective technical solutions.
• Strong troubleshooting, analytical, and documentation skills.
• Understanding of how IT technology supports enterprise operations and business functions.
• Ability to adapt as technology, business needs, and organizational requirements evolve.
• Ability to participate in scheduled on-call coverage and provide after-hours support when required.

Responsibilities

• Administer and support Azure virtual infrastructure
• Administer Microsoft 365 and Azure Active Directory
• Manage mobile devices and endpoints using Microsoft Intune
• Support and administer Remote Monitoring and Management (RMM) tools
• Manage operating system and application patching
• Support OS imaging and deployment
• Provide Level 3 technical support and escalation assistance for the IT Support Desk
• Develop and maintain scripts using PowerShell and/or Python
• Create and maintain clear technical documentation, including diagrams using Lucidchart
• Troubleshoot complex systems, endpoint, application, and infrastructure issues
• Participate in the team's rotating on-call schedule, approximately one week per month

Skills

4+ years IT experience

Networking protocols & technologies

Azure, M365, AD knowledge

Scripting (PowerShell/Python)

Troubleshooting & documentation

On-call readiness

Tools

Azure

Microsoft 365

Azure Active Directory

Microsoft Intune

RMM tools

PowerShell

Python

Lucidchart

OS imaging & deployment

Networking hardware (cabling, WAN)

Job description

Provalus is seeking an experienced IT Systems Administrator to join our team. This is an internal SGA position open to qualified candidates at any Provalus site location.

This is an in-office, on-site role and is not a remote position. The regular work schedule is Monday through Friday during normal business hours. The Systems Administrator will also participate in the team's on-call rotation, approximately one week per month.

The ideal candidate will have a strong understanding of enterprise technology and hands-on experience supporting cloud platforms, enterprise desktop environments, and IT infrastructure. This role will provide systems administration and advanced technical support across Provalus operations, including our rural technology centers.

Key Responsibilities

• Administer and support Azure virtual infrastructure
• Administer Microsoft 365 and Azure Active Directory
• Manage mobile devices and endpoints using Microsoft Intune
• Support and administer Remote Monitoring and Management (RMM) tools
• Manage operating system and application patching
• Support OS imaging and deployment
• Provide Level 3 technical support and escalation assistance for the IT Support Desk
• Develop and maintain scripts using PowerShell and/or Python
• Create and maintain clear technical documentation, including diagrams using Lucidchart
• Troubleshoot complex systems, endpoint, application, and infrastructure issues
• Participate in the team's rotating on-call schedule, approximately one week per month

Required Experience & Qualifications

• 4+ years of IT experience in a large organization or service provider environment
• Strong understanding of networking protocols and technologies
• Experience supporting enterprise IT systems and infrastructure
• Working knowledge of Azure, Microsoft 365, Azure Active Directory, and endpoint management
• Intermediate knowledge of scripting languages such as PowerShell and/or Python
• Familiarity with hardware and transmission technologies, including cabling, WAN, and transport technologies
• Ability to understand business use cases and translate requirements into effective technical solutions
• Strong troubleshooting, analytical, and documentation skills
• Understanding of how IT technology supports enterprise operations and business functions
• Ability to adapt as technology, business needs, and organizational requirements evolve
• Ability to participate in scheduled on-call coverage and provide after-hours support when required

Preferred / Plus Skills

Experience in any of the following areas is a plus:

• Microsoft licensing
• Power BI
• Project management
• Advanced networking knowledge
• Lucidchart or similar technical documentation tools