IT Systems Administrator

State of Montana; Helena (MT); Híbrido; USD 41.000 - 58.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work-life balance

Health coverage

Retirement plans

Paid vacation and sick leave

Descripción de la vacante

The Department of Administration is seeking an IT Systems Administrator for SITSD to provide advanced endpoint and systems administration in a primarily virtual and cloud-hosted environment. You will manage Department of Commerce servers, OS lifecycles, patching, and security reporting, serving as Tier 3 support for complex issues across Windows, macOS, and mobile devices.

This role requires strong collaboration with infrastructure teams and vendors, offers telework with occasional in-office

Formación

• Experience administering Windows and macOS endpoints and servers in virtual/hybrid/cloud environments.
• Strong ability to diagnose complex user/server/network issues using logs and monitoring.
• Experience with identity/access management, MFA, auditing, and incident response.
• Patching, software deployment, license tracking, upgrades, and end-of-life planning.

Responsabilidades

• Provide Tier 3 support for Windows, macOS, and mobile devices across departments.
• Coordinate virtual servers, OS lifecycles, patching, and deployment in a cloud-hosted environment.
• Collaborate with infrastructure teams, vendors, and staff to resolve complex technical issues.

Conocimientos

Windows administration

macOS administration

Active Directory

Cloud environments

Patch management

Network troubleshooting

Security controls & MFA

Descripción del empleo

Job Description

IT Systems Administrator (26142784)

Position Title

IT Systems Administrator - ( 26142784 )

About the Department

This centralized State Information Technology Services Division (SITSD) position within the Department of Administration provides direct IT support to the Department of Commerce. The successful candidate will work onsite at the Department of Commerce and will support its employees. Learn more about the Department of Commerce here.

The State Information Technology Services Division's (SITSD) vision is to provide exceptional experiences through technology provided by empowered people, secure interactions, and valued services to support the needs of the state and citizens of Montana. We offer an innovative and collaborative work environment where employees are valued and supported. In addition, our employees have the opportunity to be involved in some of the most exciting and innovative IT projects and initiatives in development within Montana state government.

What is this career opportunity?

SITSD is looking for an IT Systems Support & Systems Administrator for the Department of Commerce. The position is responsible for advanced endpoint and systems administration in a primarily virtual and cloud-hosted environment, including coordination of Department of Commerce virtual servers, lifecycle tracking of operating systems and applications, centralized patching and application deployment, and security administration and reporting for key agency systems. The position also serves as the highest level of technical support (Tier 3) for complex endpoint issues across Windows, macOS, and mobile devices, providing backup and overflow support to the primary user support position.

What are we looking for?

The successful candidate should be able to demonstrate the following qualifying skills:

• Proven ability to install, configure, and maintain Windows, macOS, mobile devices, servers, and Active Directory in virtual, hybrid, and cloud environments.
• Strong ability to find the cause of complex user, server, and network issues and resolve them using logs, performance monitoring, and sound troubleshooting methods.
• Ability to access controls, identity and access management, multifactor authentication, audit logging, incident response, and support compliance and audit requests.
• Deploy patches and software, track licenses, and plan upgrades and end-of-life replacements.
• Strong ability to support business critical users, explain technical risks and changes in plain language, and document issues accurately.
• Strong relationship management including knowing when to communicate and collaborate with multiple stakeholders; such as infrastructure teams, vendors, and staff, who have competing deadlines.

What can you expect from us in return for your work with our agency?

Look here to see the additional benefits! They include:

• Work/life Balance
• Health Coverage
• Retirement plans
• Paid Vacation and Sick Leave and Holidays
• And more…

Public Service Loan Forgiveness (PSLF) – Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF. Look here to learn more and see if you may qualify!

Other important information to be aware of

• This position requires successful completion of a criminal background check.
• Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application.
• In this position you will be afforded the opportunity to telework, however there will be required weekly in office day(s) in Helena. Specific conditions will be outlined as part of the job offer and must adhere to state policy.
• This agency participates in E-Verify to confirm employment eligibility. After accepting a job offer and completing Form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E-Verify, please visit the E-Verify website found here.

Applicant Pool Statement : If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment : This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Salary

$36.00 - $36.00 Hourly Telework Eligibility : Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.) Benefits Package Eligibility : Health Insurance, Paid Leave & Holidays, Retirement Plan

Number of Openings

1

Employee Status : Regular Schedule : Full-Time

Job Type

Standard

Shift

Day Job

Travel

Yes, 5 % of the Time

Primary Location

Helena

Agency : Department of Administration Union : 000 - None

Required Application Materials

Cover Letter, Resume

Closing Date (based on your computer's timezone)

Contact Name : Megan M. Stearman | Contact Email : [e-mail] | Contact Phone : [phone] Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.