IT Systems Administrator

Holston United Methodist Home for Children; Greeneville (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

Holston Home for Children in Greeneville, TN, is seeking a IT Operations Coordinator to oversee day-to-day computer systems and network activities. This role ensures system availability, security updates, and reliable support for staff across the agency.

The ideal candidate has education in IT or related field and experience with Active Directory, Windows Server, Office 365, and Exchange Online, plus strong confidentiality and adaptability to schedule changes.

Qualifications

• Associate or bachelor’s degree in related field preferred, or any combination of education, training and experience that demonstrates the ability to perform the duties.
• Ability to exhibit a high level of confidentiality.
• Must be flexible and willing to work with occasional changes in scheduling.
• Must subscribe to the Agency’s Mission Statement and Organizational Values.

Responsibilities

• Maintain inventory and records for servers, workstations, mobile devices, printers, and network equipment.
• Assign and reclaim devices as staff onboard and offboard with the Agency.
• Plan and process security updates on all servers, hypervisors, and workstations.
• Coordinate with software providers to support line of business applications.
• Update IT documentation and guides as the environment changes.
• Work with vendors on hardware/software quotes and procurement.
• Troubleshoot to isolate and diagnose common networking, computer, and printing issues.
• Install and manage security cameras.
• Complete IT tickets and work requests.
• Experience with these platforms is required: Active Directory; Windows Server file servers, print servers and similar; Office 365 and Exchange Online.

Skills

Active Directory

Windows Server

Office 365

Exchange Online

Education

Associate or Bachelor's degree in related field

Tools

Active Directory

Windows Server

Office 365

Exchange Online

Job description

This position provides coordination and oversight of day-to-day operations of the Agency’s computer systems and networks.

Qualifications/Requirements:

• Associate or bachelor’s degree in related field preferred, or any combination of education, training and experience that demonstrates the ability to perform the duties of the position.
• Ability to exhibit a high level of confidentiality.
• Must be flexible and willing to work with occasional changes in scheduling.
• Must subscribe to the Agency’s Mission Statement and Organizational Values.

Primary Job Responsibilities:

• Maintain inventory and records for all servers, workstations, mobile devices, printers, and network equipment.
• Assign and reclaim devices as staff onboard and offboard with the Agency.
• Plan and process security updates on all servers, hypervisors, and workstations.
• Coordinate with software providers to support line of business applications.
• Update IT documentation and guides as the environment changes.
• Work with vendors on hardware/software quotes and procurement.
• Perform troubleshooting to isolate and diagnose common issues involving networking, computers, printing, etc.
• Installation and management of security cameras.
• Complete IT tickets and work requests.
• Experience with these platforms is required:
  • Active Directory
  • Windows Server file servers, print servers and similar
  • Office 365 and Exchange Online

Holston Home for Children is an Equal Opportunity Employer.

About Holston

Holston Home for Children, founded in 1895, provides hope and healing for a brighter future by sharing the love of Jesus to children and their families struggling with life’s challenges.

To learn more about Holston's ministry and services, please visit our website at https://www.holstonhome.org/.