IT System/Data Analyst (Consultant)

CCSI CC Services, Inc.; United States; On-site; USD 93,200 - 128,150; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off & parental leave

Life insurance & disability

Job summary

Country Financial is seeking a Systems/Data Analyst to strengthen our enterprise customer data ecosystem, focusing on data quality across Informatica MDM and Salesforce CRM. You will bridge business stakeholders, technology teams, and data governance to ensure high-quality customer data and successful CRM initiatives.

Responsibilities include eliciting requirements, documenting specs and acceptance criteria, analyzing data quality issues, and supporting data integration and remediation between

Qualifications

• Typically requires 10+ years of relevant experience.
• Experience with data governance, CRM and MDM platforms.
• Ability to elicit and document business requirements and acceptance criteria.

Responsibilities

• Elicit, analyze, document, and validate business requirements for client data quality.
• Create BRs, functional specs, process flows, user stories, and acceptance criteria.
• Monitor data quality KPIs and governance controls.
• Support data integration and remediation between Salesforce, MDM, and downstream systems.

Skills

Data quality

Stakeholder analysis

Requirements gathering

Process documentation

Tools

Salesforce CRM

Informatica MDM

Job description

About the Role

We are seeking a highly motivated Systems/Data Analyst to support and enhance our enterprise customer data ecosystem, focusing on data quality management with Informatica Master Data platforms and Salesforce CRM platforms. This role serves as a bridge between business stakeholders, technology teams, and data governance functions to ensure high‑quality customer data, effective business processes, and successful delivery of CRM and Data Quality Management initiatives.

Key Responsibilities

• Elicit, analyze, document, and validate business requirements for client data quality in collaboration with stakeholders.
• Create business requirements, functional specifications, process flows, user stories, and acceptance criteria.
• Conduct impact assessments and gap analysis for system enhancements and data initiatives.
• Facilitate workshops and meetings with business and technical teams to align requirements and solutions.
• Analyze data quality issues and collaborate with teams to identify root causes and corrective actions.
• Assist in defining and monitoring client data quality KPIs and governance controls.
• Support data integration, migration, and synchronization efforts between Salesforce, MDM, and downstream systems.
• Participate in analysis of matching rules, data standardization, deduplication, and data remediation activities.
• Analyze client data flow processes and recommend improvements to drive efficiency and user adoption.
• Monitor data quality and integrity within Informatica MDM and Salesforce CRM.

How This Role Makes an Impact

• Develops and documents detailed requirements and solution architecture for building, testing, training, and support operations.
• Develops capability roadmaps and business cases, defining scope and managing stakeholder analysis and analysis activities.
• Communicates and presents capability and scope plans to senior business and technical staff.

Qualifications

Typically requires 10+ years of relevant experience or a combination of related experience, education, and training.

Compensation

Base Pay Range: $93,200 – $128,150. Incentive Pay: eligible for a Short‑Term Incentive plan.

Benefits

Insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match, paid time off, parental leave, paid company holidays, volunteer time off, tuition assistance, industry education, and employee resource groups.

Equal Opportunity

COUNTRY Financial is committed to providing equal opportunity in all areas of employment and to a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws.