CRM & Data Quality Systems Analyst

CCSI CC Services, Inc.; United States; On-site; USD 93,200 - 128,150; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off & parental leave

Life insurance & disability

Job summary

Country Financial is seeking a Systems/Data Analyst to strengthen our enterprise customer data ecosystem, focusing on data quality across Informatica MDM and Salesforce CRM. You will bridge business stakeholders, technology teams, and data governance to ensure high-quality customer data and successful CRM initiatives.

Responsibilities include eliciting requirements, documenting specs and acceptance criteria, analyzing data quality issues, and supporting data integration and remediation between

Qualifications

• Typically requires 10+ years of relevant experience.
• Experience with data governance, CRM and MDM platforms.
• Ability to elicit and document business requirements and acceptance criteria.

Responsibilities

• Elicit, analyze, document, and validate business requirements for client data quality.
• Create BRs, functional specs, process flows, user stories, and acceptance criteria.
• Monitor data quality KPIs and governance controls.
• Support data integration and remediation between Salesforce, MDM, and downstream systems.

Skills

Data quality

Stakeholder analysis

Requirements gathering

Process documentation

Tools

Salesforce CRM

Informatica MDM

Job description

Country Financial is seeking a Systems/Data Analyst to strengthen our enterprise customer data ecosystem, focusing on data quality across Informatica MDM and Salesforce CRM. You will bridge business stakeholders, technology teams, and data governance to ensure high-quality customer data and successful CRM initiatives.

Responsibilities include eliciting requirements, documenting specs and acceptance criteria, analyzing data quality issues, and supporting data integration and remediation between