IT System Administrator I — ITSM & Security

Montgomery County Public Schools; Gaithersburg (MD); On-site; USD 86,000 - 126,000; Full time

Job summary

Montgomery County Public Schools in Gaithersburg seeks an IT System Administrator I to analyze, design, develop, configure, test, implement and maintain ITSM platforms and systems. The role requires managing user accounts, roles and privileges, and contributing to security configurations and audits.

The ideal candidate has a bachelor’s degree in technology and at least 3 years of IT systems administration experience, with knowledge of JavaScript, Python, SQL, HTML/CSS and ITSM frameworks.

Qualifications

• Bachelor's degree in Technology preferred.
• Minimum of 3 years of experience as an IT Systems Administrator.
• Experience with coding languages (e.g., JavaScript, Python, SQL) and web technologies (HTML/CSS).
• Experience with IT Service Management frameworks preferred.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Analyze, design, develop, configure, test, implement and maintain ITSM platforms and systems.
• Manage user accounts, roles, and privileges.
• Assist in managing security configurations and security controls.
• Conduct system reviews and audits; document processes and workflows.
• Translate business requirements into technical solutions and support deployments.

Skills

ITSM principles

Scripting

Automation skills

JavaScript

Python

SQL

HTML/CSS

Interpersonal skills

Communication skills

Education

Bachelor's degree in Technology

Tools

ServiceNow

BMC Remedy

Cherwell

CMDB

Job description

Montgomery County Public Schools in Gaithersburg seeks an IT System Administrator I to analyze, design, develop, configure, test, implement and maintain ITSM platforms and systems. The role requires managing user accounts, roles and privileges, and contributing to security configurations and audits.

The ideal candidate has a bachelor’s degree in technology and at least 3 years of IT systems administration experience, with knowledge of JavaScript, Python, SQL, HTML/CSS and ITSM frameworks.