IT System Administrator

Parallel; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Generous equity

Visa sponsorships

401K plans

Daily lunch & office snacks

Dinner at the office

Unlimited vacation

Caltrain pass reimbursement

Job summary

Parallel is seeking an experienced IT Operations lead to own day-to-day operations at our headquarters, reporting to the IT Director. You’ll manage devices, networks, access controls, vendor relationships, and security basics while solving issues quickly and scalably.

You should have prior hands-on IT ops in a fast-moving company, be comfortable with on-site work in the SF/Bay Area, and able to build processes that scale with growth.

Qualifications

• Experience running IT operations at a fast-moving company.
• Hands-on with device management, networks, and vendor relationships.
• Proactive, scalable mindset with the ability to fix issues before they impact users.

Responsibilities

• Own day-to-day IT operations at Parallel's headquarters, ensuring hardware, software, networks, and access run smoothly.
• Troubleshoot issues as they arise; manage provisioning/deprovisioning and vendor relationships.
• Help design scalable IT processes to support company growth and onboard new hires.

Skills

IT operations

Device management

Network troubleshooting

Job description

About us

Parallel is a web infrastructure company. Our products are used by leading businesses in sales, marketing, insurance, and coding to build best-in-class AI agents with flexible and powerful programmatic access to the web.

We've raised $230 million from Kleiner Perkins, Sequoia, Index Ventures, Spark Capital, Khosla Ventures, First Round, and Terrain to build the web for AIs. We're currently valued at $2 billion and we're forming a world-class team of engineers, designers, marketers, sellers, researchers, and operational experts to achieve our mission.

Job: You will own the day-to-day IT operations at Parallel's headquarters, reporting to the IT Director. That means keeping hardware, software, networks, and access running smoothly for everyone in the building — provisioning and deprovisioning equipment, troubleshooting issues as they come up, managing vendor relationships for IT services and supplies, and maintaining security basics like access controls and device management. You'll be the person people go to when something breaks, and the one who catches problems before they do. As Parallel grows, you'll help build the systems and processes that let IT scale without adding headcount for every new hire.

You: Have run IT operations at a company before, ideally somewhere fast-moving where you were the first or only person on the ground. You know your way around device management, network troubleshooting, and the vendor relationships that keep an office running — and you don't wait for a ticket to fix something you can already see. You're comfortable being hands-on one minute and thinking about scalable process the next. You move fast, you're allergic to letting small problems become big ones, and you don't need someone looking over your shoulder to know what needs doing.

Life at Parallel

Our team works fully in-person, between our Palo Alto HQ and San Francisco office. We're a flat, talent-dense organization dedicated to solving technical and creative problems.

We seek like-minded individuals who share our passion for applying science, creativity, and consistency to big and complex problems with equally big outcomes. These are our values:

• Own customer impact: It's on us to ensure real-world outcomes for our customers.

• Obsess over craft: Perfect every detail because quality compounds.

• Accelerate change: Ship fast, adapt faster, and move frontier ideas into production.

• Create win-wins: Creatively turn trade-offs into upside.

• Make high-conviction bets: Try and fail. But succeed an unfair amount.

Compensation & benefits

• Competitive salary

• Generous equity

• Visa sponsorships

• 401K plans

• Daily lunch & office snacks

• Dinner at the office

• Unlimited vacation

• Caltrain pass reimbursement