IT Support Technician

INSPYR Solutions; Jacksonville (FL); On-site; USD 34,000 - 39,000; Full time

Job summary

INSPYR Solutions is seeking an IT Support Technician in Jacksonville, FL for a 4+ month contract. The role focuses on technical support, troubleshooting IT issues, and maintaining reliable IT operations in a fast-paced environment.

Responsibilities include imaging and deploying laptops, resolving printer and hardware problems, supporting Windows 11 and Linux, and following SOPs while seeking process improvements. US Citizens or authorized to work in the U.S. are preferred.

Qualifications

• At least 2 years hands-on IT support experience with imaging, printers, and basic networking.
• Proficiency with Windows 11 and Linux operating systems.
• Strong communication skills and ability to follow SOPs and prioritize tasks.

Responsibilities

• Image, configure, and deploy laptops.
• Troubleshoot printers, hardware, software, and basic network issues.
• Provide support for Windows 11 and Linux environments.
• Resolve issues promptly and escalate complex problems as needed.
• Follow IT procedures, maintain quality standards, and suggest improvements.
• Own assigned tasks and collaborate with teammates.

Skills

Laptop imaging

Printer support

Basic networking

Windows 11

Linux

Communication

SOP compliance

Education

CompTIA A+ certification

Job description

Title: IT Support Technician Location: Jacksonville, FL Duration: 4+ month contract Compensation: $25 - 28.00/hr. W2 Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. About the Opportunity

We are seeking a motivated IT Support Technician to provide technical support, troubleshoot IT issues, and maintain reliable IT operations. The ideal candidate has hands-on technical experience, strong problem-solving skills, and a willingness to learn, adapt, and contribute to continuous improvement.

Key Responsibilities

• Perform laptop imaging, configuration, and deployment.
• Troubleshoot printers, hardware, software, and basic network issues.
• Provide technical support for Windows 11 and Linux environments.
• Resolve customer issues promptly and escalate complex problems when necessary.
• Follow IT procedures, maintain quality standards, and identify process improvements.
• Take ownership of assigned tasks and collaborate with team members.

Required Qualifications

• Minimum 2+ years of hands-on IT experience, specifically troubleshooting
  • Experience with laptop imaging, printer support, and basic networking.
• Proficiency in Windows 11 and Linux environments.
• Strong communication skills, with the ability to follow SOPs independently and prioritize technical tasks.

Preferred Qualifications

• CompTIA A+ certification.
• Strong adaptability, accountability, and willingness to learn new technologies.
• Ability to share knowledge and suggest practical process improvements.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status. INSPYR Solutions complies with all applicable laws governing nondiscrimination in employment in every location in which the company has facilities. Applicants requiring reasonable accommodation during the application or interview process should contact [e-mail] for assistance. Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions' Privacy Policy and INSPYR Solutions' AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/. By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.

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