IT Support Technical Instructor

Per Scholas; St. Louis (MO); On-site; USD 65,000 - 73,500; Full time

Benefits offered by this job

Comprehensive benefits package

Holiday & PTO

Medical, dental, vision

401(k) with match

Parental leave

Job summary

Per Scholas in St. Louis is seeking a dynamic IT Support Technical Instructor to deliver our structured curriculum in full-time training. You will guide adult students toward entry- and mid-level tech careers, using interactive teaching methods and real-world scenarios.

The role requires a year of teaching and IT experience, with a focus on hardware, software, networking, security, and cloud basics. Per Scholas offers a strong benefits package and a mission-driven work culture in a

Qualifications

• At least 1 year of teaching experience.
• At least 1 year of IT work experience.
• Experience with curriculum, syllabus development and lesson planning a plus.
• Ability to explain complex topics to diverse learners.
• Ability to connect real-life work scenarios to teaching.
• Experience with student assessment and curriculum evaluation.
• Willingness to stay current with new technologies.

Responsibilities

• Deliver classroom training in an interactive style for entry to mid-level IT careers.
• Provide daily instruction, attendance, tutoring, evaluation, and progress notes.
• Manage student behavior and attendance with a consistent approach.
• Collaborate to evolve curriculum as technologies change.
• Identify student needs and establish individualized achievement plans.
• Maintain and update Salesforce and Canvas with grades and progress.
• Advise students on career tracks and opportunities.
• Refer students for appropriate employment opportunities.
• Prepare and maintain training curricula for approval.
• Coordinate with staff across sites to ensure program integrity.
• Order books and materials for exams ahead of training.
• Participate in professional activities and development.

Skills

Teaching experience

IT work experience

Curriculum development

Student assessment

Diverse learner understanding

Real-world tech scenarios

Professional communication

Adaptability to tech changes

Education

Bachelor’s degree in IT or related field

Tools

Salesforce

Canvas

Job description

For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.organd follow us on LinkedIn, X, Facebook, Instagram, and YouTube.

Per Scholas preferred hires reside within the following states

AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA

Position Title

IT Support Technical Instructor - (A+)

Location

St. Louis, Missouri

Per Scholas seeks a dynamic, team-oriented Technical Instructor to ensure Per Scholas’ adult students are equipped with the necessary skills for success in entry and mid-level tech careers. The Technical Instructor will deliver Per Scholas’ structured and approved curriculum in full-time technical training.

WHO WE ARE LOOKING FOR

Per Scholas is seeking a multi-talented Instructor and Technology professional to deliver high-quality instruction to a diverse student population who are seeking to acquire skills and credentials that will prepare them for career opportunities in technology. Technical training competencies include, but are not limited to: hardware, software, networking, security, server, mobility, virtualization, and project management.

WHAT YOU’LL DO

• Deliver classroom training in a highly interactive style to prepare adult students for entry-level to mid-level careers in Information Technology
• Provide daily instruction, assessment administration, attendance, one-on-one tutoring, evaluation, and monitoring of individual student progress
• Manage student behavior, monitor and enforce student class attendance, dress code, and other program policies in a consistent manner as a partner with your peers in the professional development of all adult learners
• Work in collaboration with the Senior Director, Program Development and Design to identify and continually evaluate and evolve the curriculum as new technologies become available
• Work closely with the Program team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student status meetings
• Maintain and update Salesforce and Canvas with student grades, certifications, scores, and progress notes
• Provide students with insight into career tracks within the field and advise on career opportunities and types of positions that would be commensurate with their skills and credentials
• Work with Business Solutions to recommend students for particular employment opportunities
• Create, submit and maintain training curricula for approval and files
• Work closely with staff in other sites to ensure the integrity of implementing the model
• Order books, materials, vouchers for exams in advance of training
• Participate in extracurricular activities such as social activities, employer visits, and professional events as applicable
• Perform all other related work delegated or required to accomplish the objectives of the total school program
• Meet professional teacher education requirements of school and state
• Participate in appropriate professional activities and development

WHAT YOU’LL BRING

Professional Qualifications

Required Experience

• At least 1 year of teaching experience
• At least 1 year of IT Work experience
• Experience with curriculum, syllabus development and lesson planning a plus
• Experience with methods and strategies to explain and clarify complex topics to students with diverse experiences and educational backgrounds
• Ability to connect real-life work scenarios to the teaching environment
• Ability to help students apply professional skills to their delivery and participation in the classroom
• Experience with student assessment; and talent to continuously evaluate the effectiveness of the curriculum Ability to analyze and synthesize technical information
• Exceptional capacity to learn new technologies quickly and adapt to continuous changes in curriculum to stay current in the industry

Preferred Experience

• Bachelor’s Degree in Information Systems, Information Technology, Computer Science, Computer Engineering, or related discipline (or equivalent practical experience)
• 3 years + IT work experience
• Experience teaching technical courses
• Experience teaching remotely
• Technical Qualifications

Required

• Current A+ certification (Current Edition 1001-1002 Series)
• Google IT Support Professional Certificate
• Experience implementing network technologies in business environments with a focus on the deployment of TCP/IP suite protocols
• Advanced knowledge of Windows, Apple, and Linux Operating Systems; this includes both end-user and server versions
• Thorough understanding of security concepts, models, and standards; experience with implementation in business environments

Preferred

• Knowledge of cloud services technologies i.e. AWS, Azure, OpenStack
• Additional Industry certifications are a plus

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission
• You are data-driven, result-oriented and a forward-looking catalyst for social change
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently
• You have a passion for teaching others and being part of a culture of continuous improvement
• You are an effective communicator with strong oral and written skills
• You are strong at managing your time and you can balance multiple projects and tasks
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources

For this role specifically,we are targeting a salary of $70,000/year,with a range between $65,000/year and $73,500/year, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

Per Scholas offers a comprehensive benefits package designed to support your health, financial well-being, and overall quality of life!

Holidays & PTO: Full-TimePer Scholas team members enjoy over 40 days of paid time off each year through a mix of holidays, vacation, and sick/personal time! All employees are eligible for Holiday pay upon hire (a total of 22 holidays annually, including a week off for Independence day and a week before the New Year). Full-Time Benefits Eligible employees also receive 80 Wellness Hours to use for Sick, Safe, or Personal reasons and accrue Vacation at a rate of 8 hours at the beginning of every month, supporting rest, recharge, and work-life balance. Vacation accruals increase with tenure. Part-time employees are afforded time off on a prorated basis and in accordance with local requirements.

Comprehensive Medical Coverage: Benefit eligible employees can choose from multiple medical plans through Cigna or Kaiser Permanente (where available), with options to fit your needs. Eligible employees also have access to a Health Reimbursement Account (HRA) that reimburses eligible out-of-pocket expenses, up to $4,000 for individuals and $8,000 for families.

Dental and Vision Insurance: Eligible employees can select from two dental plan options and a vision plan. Employees who waive medical coverage receive employer paid dental and vision premiums.

Retirement Savings: 401(k) plan with a current 100% employer match on contributions up to 6%, eligible employees are offered entry and full vesting after 90 days with the company.

Employee Assistance Program (EAP): Free, confidential, 24/7 access to counseling, legal support, and financial resources for employees and their household members

Parental Leave: Eligible employees are offered up to 6 weeks of 100% paid parental leave to support employees as they welcome a new child and bond with their family.

Additional Benefits & Perks: Eligible employees have access to employer-paid life and AD&D Insurance, as well as employer-paid short-term disability coverage, with the option to elect additional life coverage and long-term disability insurance. Flexible Spending accounts are available for healthcare, dependent care, and commuting expenses. Per Scholas also offers a range of voluntary benefits, including: Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance. Additional resources include healthcare concierge support, financial wellness tools, and employee discount programs.

We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.