Instructional Assistant (IT Support)

Per Scholas; Houston (TX); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan

Job summary

Per Scholas in Houston, Texas seeks an Instructional Assistant to support IT training for entry- to mid-level technicians. You will work with the Technical Instructor to deliver hands-on lessons, manage materials, and coordinate study groups to reinforce learning.

The role emphasizes collaborative teaching, data entry in Salesforce/Canvas, and strict adherence to program policies. A Per Scholas training graduate with certifications is preferred, and onsite presence is required.

Qualifications

• Graduate of a Per Scholas Training Program.
• Certification(s) offered in the training course completed.

Responsibilities

• Assist Technical Instructor in delivering IT training across hardware, software, networking, security, and related topics.
• Lead small study groups and review sessions under instructor guidance.
• Prepare materials and gather tools for hands‑on labs as directed.
• Ensure equipment loaned to learners is returned and track attendance/grades/scorecards.
• Utilize Learning Management System for assignments and monitoring learner progress.
• Participate in required learner progress meetings and enforce program policies.

Skills

Teaching ability

Team oriented

Communication

Flexibility

Continuous improvement

Education

Per Scholas training program

Certifications from training program

Tools

Salesforce

Canvas

Job description

For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn , X , Facebook , Instagram , and YouTube .

Per Scholas preferred hires reside within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA

POSITION TITLE

Instructional Assistant (IT Support)

DURATION

Full Time

LOCATION

Houston, Texas

WHO WE ARE LOOKING FOR:

Per Scholas seeks a dynamic, team-oriented individual to serve as an Instructional Associate. The Instructional Associate will play an essential role in our organization’s mission as they train Per Scholas learners to be outstanding entry and mid-level technicians.

WHAT YOU’LL DO:

Classroom Facilitation

• Using a structured and approved curriculum, assist the Technical Instructor in conducting technical training to prepare learners for entry to mid-level Information Technology jobs. Technical training competencies include but are not limited to hardware, software, networking, security, server, mobility, virtualization, cyber security, web development, quality assurance, and project management.
• Assist classroom facilitation in a highly interactive, hands‑on style. The IA will consult with the Instructor before providing current learners with any review materials, videos, or other support.
• The IA will form and lead study groups using the instructor's evaluations. The instructor and the learners will determine topics. These study groups can be held during class time (as the instructor approves) or before/after class.
• The IA will consult with the instructor to determine the activities for the present and upcoming days and assist in gathering the necessary tools to conduct the lectures and hands‑on labs.
• The IA will understand the curriculum and be prepared to conduct a lesson if the instructor needs to be out of the classroom.
• Please note an IA will not be asked to facilitate a lesson for an extended period.
• The IA will ensure that all equipment loaned to or used by the learners is returned to the instructor, the storage closet, or the person from whom it was borrowed.
• Utilize an in‑house Learning Management System for assignments, tests, real‑time performance monitoring, and assisting in entering learner attendance/grades/scorecards.
• The Per Scholas curriculum calls for a maximum of 1.5 hours of lecture in a 6‑hour teaching day. The rest of the time is dedicated to interactive, hands‑on lab activities led by the Technical Instructor.
• Class sizes range from 15‑30 learners.
• Provide learners with ongoing feedback, recognize any challenges early, and work with the instructor and/or coaches and learners to overcome them.
• Coordinate closely with learners’ instructors and career coaches on enforcing program rules and promoting learner success.
• Implement individualized study plans for learners who are struggling in the class.
• Participate in all required learner progress meetings with other members of the team.
• Monitor and enforce learner class attendance, dress code, and other program policies.

Administrative

• Participate in staff meetings
• Conduct real‑time learner data entry in Salesforce and/or Canvas

WHAT YOU’LL BRING TO US:

Professional Qualifications

• Graduate of a Per Scholas Training Program
• Obtained all certifications offered in the training course in which you participated
• Ability to teach in a highly interactive and hands‑on style
• Passion for teaching others
• Flexibility to adapt to changes in schedule
• Interest in being part of a culture of continuous improvement
• Team oriented
• Highly responsive communicator

Personal Characteristics

• You thrive in a creative, inventive, fast‑paced startup environment with people who are passionate about their work and mission.
• You are data‑driven, result‑oriented, and a forward‑looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross‑functionally with other departments and independently.
• You are an effective communicator with strong oral and written skills.
• You are tech‑savvy and can learn quickly.
• You are strong at time management and can balance multiple projects and tasks.
• You stand behind our mission, believing that individuals from any community should have access to well‑paying career positions and that talent should be recognized and recruited from diverse sources.

The hourly rate for this position is $21/hour

#LI‑Onsite

Per Scholas offers a comprehensive benefits package designed to support your health, financial well‑being, and overall quality of life!

Full-TimePer Scholas team members enjoy over 40 days of paid time off each year through a mix of holidays, vacation, and sick/personal time! All employees are eligible for Holiday pay upon hire (a total of 22 holidays annually, including a week off for Independence day and a week before the New Year). Full-TimeBenefits Eligible employees also receive 80 Wellness Hours to use for Sick, Safe, or Personal reasons and accrue Vacation at a rate of 8 hours at the beginning of every month, supporting rest, recharge, and work‑life balance. Vacation accruals increase with tenure. Part‑time employees are afforded time off on a prorated basis and in accordance with local requirements.

Comprehensive Medical Coverage:

Benefit eligible employees can choose from multiple medical plans through Cigna or Kaiser Permanente (where available), with options to fit your needs. Eligible employees also have access to a Health Reimbursement Account (HRA) that reimburses eligible out‑of‑pocket expenses, up to $4,000 for individuals and $8,000 for families.

Dental and Vision Insurance:

Eligible employees can select from two dental plan options and a vision plan. Employees who waive medical coverage receive employer paid dental and vision premiums.

Retirement Savings:

401(k) plan with a current 100% employer match on contributions up to 6%, eligible employees are offered entry and full vesting after 90 days with the company.

Employee Assistance Program (EAP):

Free, confidential, 24/7 access to counseling, legal support, and financial resources for employees and their household members.

Parental Leave:

Eligible employees are offered up to 6 weeks of 100% paid parental leave to support employees as they welcome a new child and bond with their family.

Additional Benefits & Perks:

Eligible employees have access to employer‑paid life and AD&D Insurance, as well as employer‑paid short‑term disability coverage, with the option to elect additional life coverage and long‑term disability insurance. Flexible Spending accounts are available for healthcare, dependent care, and commuting expenses. Per Scholas also offers a range of voluntary benefits, including: Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance. Additional resources include healthcare concierge support, financial wellness tools, and employee discount programs.

QUESTIONS?

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.