IT Support Specialist (MSP)

One2One Inc; Lancaster (Lancaster County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

401k plan

Job summary

A prominent managed service provider in Lancaster County is seeking a Systems Administrator to ensure clients' tech environments run smoothly. The ideal candidate will have over 2 years of Systems Administration experience and a strong background in networking and customer service. Responsibilities include monitoring networks, troubleshooting issues, and delivering superb client support. This role offers opportunities for growth and solid benefits like health and dental insurance, PTO, and a 401k plan.

Qualifications

• 2+ years of Systems Administration experience; MSP background is a plus.
• Knowledge of Windows/Linux systems and Active Directory.
• Strong customer service and interpersonal skills.

Responsibilities

• Monitor, maintain, and secure client networks and servers.
• Diagnose issues to minimize downtime.
• Assist clients with their tech needs.

Skills

Systems Administration

Networking

Windows

Linux

Active Directory

Customer Service

Education

CompTIA Network+

CompTIA Security+

Job description

Join Our Team as the Backbone of IT Innovation!

Are you ready to take your IT career to the next level?

Do you love problem-solving, optimizing systems, and keeping clients happy?

ONE 2 ONE Inc., a leading MSP, is looking for you! Be the hero behind the scenes, ensuring our clients' tech runs seamlessly, securely, and with top-notch performance.

What You’ll Do

• Keep Systems Smooth: Monitor, maintain, and secure client networks, servers, and cloud environments.
• Troubleshoot Like a Pro: Diagnose issues and solve problems fast to minimize downtime.
• Deliver Amazing Support: Be the go-to expert, helping clients navigate their tech needs with confidence.
• Enhance Security: Manage firewalls, VPNs, and backup protocols to keep client data safe.

What You Bring

• Tech Skills: 2+ years of Systems Administration experience (MSP background a plus!), knowledge of Windows/Linux, Active Directory, and networking.
• Certs to Impress: CompTIA Network+, Security+, or similar? Even better!
• Customer Service Mindset: You’re great with people and always put clients first.

Why ONE 2 ONE?

• Growth Opportunities: Work on diverse systems and expand your skill set.
• A Team That Has Your Back: Collaborative culture where your ideas matter.
• Solid Benefits: Health, dental, PTO, 401k, and more.

Ready to make IT happen? Apply today and bring your skills to ONE 2 ONE Inc, where we don’t just solve tech problems; we build the future!

*To be considered for this role, please take this short 10‑minute survey: ONE 2 ONE Inc.