IT Support Specialist II — Court Tech & Security

Taleo; Helena (MT); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health coverage

Paid vacation, sick leave, and HOLIDAS

Public Service Loan Forgiveness - PSLF

Job summary

Montana Judicial Branch is seeking an IT professional to develop, install, configure, and support information technology systems and networks for the Supreme Court Building. You will act as the primary Level 2 contact, providing expert support across complex issues and coordinating with Level 1 staff and security personnel.

The role requires strong knowledge of Windows Server, network security, and system troubleshooting, with travel across state courts.

Qualifications

• High school diploma with college-level CS coursework or related area.
• Two to three years of system and network development, maintenance, and support experience.
• Experience providing technical support in a multi-user IT environment; remote hearings or AV tech is desirable.

Responsibilities

• Serves as primary IT support contact for the Supreme Court Building and provides Level 2 support.
• Provides policy, standards and technical support on network and software to agency staff.
• Maintains and monitors critical applications, databases and services on Windows servers.
• Develops and maintains technical documentation and procedures for Level 1 staff and end users.
• Travels to court locations or work sites to provide technical support and deployments.

Skills

Windows Server

Network troubleshooting

Technical support

Documentation

Team collaboration

Travel readiness

Education

High school diploma + CS coursework

Tools

Active Directory

SQL Server

Remote management tools

Job description

Montana Judicial Branch is seeking an IT professional to develop, install, configure, and support information technology systems and networks for the Supreme Court Building. You will act as the primary Level 2 contact, providing expert support across complex issues and coordinating with Level 1 staff and security personnel.

The role requires strong knowledge of Windows Server, network security, and system troubleshooting, with travel across state courts.