IT Support Specialist – Banking Tech & Security

ITASCA BANK & TRUST Company; Itasca (IL); On-site; USD 53,000 - 79,000; Full time

Job summary

Itasca Bank & Trust Co. in Itasca, IL is hiring an IS Specialist to join the on-site IT team. The role provides day-to-day technical support, ensuring reliable, secure, and compliant systems across locations, with growth within Information Systems.

You will install and configure workstations, manage user access, and support core banking apps, Microsoft 365, and security practices. The job emphasizes clear communication, vendor coordination with MSPs, and documentation for audits.

Qualifications

• 3 years of IT support or help desk experience.
• Associate degree required in IT or related field.
• Experience with Windows OS and Microsoft 365.
• Ability to work with vendors and MSPs.

Responsibilities

• Install, configure, and maintain workstations, software, and peripherals.
• Support user access management to systems and applications.
• Provide technical support for core banking applications, hardware, printers, and mobile devices.
• Communicate technical solutions clearly to non-technical staff.
• Monitor and report security vulnerabilities and system performance issues.

Skills

IT support

Windows OS

MS 365

IT security

Vendor coordination

Education

Associate's degree in IT

Bachelor's degree in information systems

Tools

Microsoft 365

Networking basics

Hardware troubleshooting

Job description

Itasca Bank & Trust Co. in Itasca, IL is hiring an IS Specialist to join the on-site IT team. The role provides day-to-day technical support, ensuring reliable, secure, and compliant systems across locations, with growth within Information Systems.

You will install and configure workstations, manage user access, and support core banking apps, Microsoft 365, and security practices. The job emphasizes clear communication, vendor coordination with MSPs, and documentation for audits.