IT Support Specialist

HALCON Furniture; Stewartville (MN); On-site; USD 60,000 - 66,000; Full time

Job summary

HALCON Furniture in Stewartville, MN is seeking an IT Support Specialist to join our growing team. The role involves providing first-line IT support, troubleshooting hardware and software, and configuring PCs, laptops, and printers to keep operations running smoothly.

Ideal candidates will assist with Active Directory and Exchange, manage user accounts, and support department projects. A positive attitude and strong communication are essential to help our team work effectively together.

Qualifications

• Excellent communication skills.
• Familiar with MS Office Suite (Access, Excel, Outlook, PowerPoint).
• PC hardware knowledge.
• Active Directory and Exchange experience.
• Strong organization and time management skills.
• Detail oriented.
• Basic knowledge of servers.
• CompTIA A+ certification preferred but not required.

Responsibilities

• Provide first line of contact for support issues.
• Troubleshoot basic hardware and software issues.
• Configure and install new PCs, Laptops and printers.
• Assist users with desktop application installation, maintenance and troubleshooting.
• Manage user accounts including Active Directory and Exchange.
• Monitor printer toner supplies and order as needed.
• Assist in department projects as needed.

Skills

Communication

Organization

Time management

Detail oriented

PC Hardware

Education

CompTIA A+ certification

Tools

MS Office

Active Directory

Exchange

Job description

HALCON Furniture, located in Stewartville, MN, manufactures award-winning, modern office furniture of the highest quality. To meet increased demand for our innovative products, we are currently seeking an IT Support Specialist to join our growing company. The ideal candidate will embrace the opportunity to contribute to multiple areas of IT and bring a positive attitude to an IT team where chemistry and collaboration are core to our team values.

Responsibilities

• Provide first line of contact for support issues
• Troubleshoot basic hardware and software issues
• Configure and install new PCs, Laptops and printers
• Assist users with desktop application installation, maintenance and troubleshooting
• Manage user accounts including Active Directory and Exchange
• Monitor printer toner supplies and order as needed.
• Assist in department projects as needed.

Qualifications

• Excellent communication skills
• Familiar with MS Office Suite (Access, Excel, Outlook, PowerPoint)
• PC Hardware specification knowledge
• Active Directory and Exchange experience
• Strong organization and time management skills
• Detail oriented
• Basic knowledge of servers
• CompTIA A+ certification preferred but not required.

The starting annual base salary range for this position is $60,000 to $66,000.