IT Support Specialist

Barrington Orthopedic Specialists, Ltd.; Schaumburg (IL); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

401(k) Retirement Plan

401(k) Employer Matching

Health Insurance

Vision Insurance

Health Savings Account with Employer**

Flexible Spending Account

Dependent Care Account

Basic Life Insurance (Employer Paid)

Long-Term Disability (Employer Paid)

Voluntary Additional Life Insurance

Voluntary Short-Term Disability

Voluntary Critical Illness Benefit

Voluntary Accidental Benefit

Voluntary Hospital Indemnity Benefit

Employee Assistance Program

Pet Insurance

Paid Time Off

Job summary

Barrington Orthopedic Specialists, Ltd. is seeking a full-time IT Support Specialist to assist the Director of IT in shaping IT policies and guiding technology initiatives for the practice.

This on-site role is based in Schaumburg, with travel to other locations including Elk Grove Village, Bartlett, Buffalo Grove and Palatine. Responsibilities include network administration, helpdesk, onboarding, training, and hands-on troubleshooting of servers, devices, and peripherals across offices.

Qualifications

• 1+ years of experience/knowledge of servers and networks.
• 1+ years of experience in a healthcare setting preferred.
• Active Directory and Microsoft 365 Admin experience preferred.
• Microsoft Sharepoint experience is a plus.
• CISCO experience is a plus.
• Sonicwall experience is a plus.
• Troubleshooting VLANs, switches, wireless APs and general network connectivity preferred.

Responsibilities

• Assist the Director of IT to establish, plan, and administer IT policies and goals.
• Network administration and helpdesk activities servicing Barrington Orthopedic Specialists and ancillary companies.
• Assist the Director with analyzing department needs and develop new information processing systems.
• Assist the Director to analyze, troubleshoot and evaluate technology issues processes.
• Onboard new hires and assist with one-on-one training and logging equipment.
• Troubleshooting IT related equipment such as servers, VM Ware, backups, network switches, laptops, printers, scanners, and more.
• Active Directory and Microsoft 365 administration, including user account management.

Skills

Server administration

Active Directory

Microsoft 365 Admin

Networking

Remote support

Troubleshooting

Education

College degree or IT Certification

Microsoft Certification

Tools

Windows Server

VMware

SonicWall

Cisco

RingCentral

SharePoint

Microsoft 365

Job description

Barrington Orthopedic Specialists is looking for a full-time IT Support Specialist to join our practice. Your primary duties would be to assist the Director of IT to establish, plan, and administer the overall policies and goals for the Information Technology department. The IT Support Specialist duties include:

• Network administration and helpdesk activities servicing Barrington Orthopedic Specialists and all ancillary companies.
• Assist the Director with analyzing the needs of different departments and determine ways to meet business objectives by modifying existing or developing new information processing systems.
• Assist the Director to analyze, troubleshoot and evaluate technology issues processes.
• Responsible for onboarding new hires and assisting with one-on-one training and logging equipment.
• Troubleshooting IT related equipment such as Windows Servers, VM WARE, Server backups, Network Switches, Laptops, Workstations, Ring Central Phone System, Printers, X-Ray Modalities, scanners and Fax and credit card machines. Onsite training will be available.
• Active Directory and Microsoft 365 administration, including user account management, permissions, onboarding, and offboarding.
• Maintaining IT equipment inventory and coordinating with vendors when necessary.
• The ability to troubleshoot independently and prioritize issues across multiple locations.

This role may support employees by helping staff via supporting clients using remote control tools, via telephone, or giving instructions on how to use business-specific programs or working with other vendors to resolve problems.

Work Location/Travel:

This is an on-site role based out of our Schaumburg location.

Travel to other locations may be required (Schaumburg, Elk Grove Village, Bartlett, Buffalo Grove, Palatine)

Education:

College graduate or IT Certification / education with Microsoft Certification preferred.

Experience

• 1+ years of experience/knowledge of servers and networks required.
• 1+ years of experience in a healthcare setting is preferred.
• 1+ year of Active Directory and Microsoft 365 Admin is preferred.
• Microsoft Sharepoint experience is a plus!
• E.H.R. Athena is a plus!
• CISCO experience is a plus!
• Sonicwall is a plus!
• Troubleshooting VLANs, switches, wireless access points, and general network connectivity is preferred.

Pay Range:

This will be an non-exempt hourly position ($24 - $27 an hour depending on experience).

Benefits Offered:

• 401(k) Retirement Plan
• 401(k) Employer Matching
• Health Insurance
• Vision Insurance
• Health Savings Account with Employer Contributions
• Flexible Spending Account
• Dependent Care Account
• Basic Life Insurance (Employer Paid)
• Long-Term Disability (Employer Paid)
• Voluntary Additional Life Insurance
• Voluntary Short-Term Disability
• Voluntary Critical Illness Benefit
• Voluntary Accidental Benefit
• Voluntary Hospital Indemnity Benefit
• Employee Assistance Program
• Pet Insurance
• Paid Time Off

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.