IT Support Specialist

Jobs for Humanity; Kansas City (MO); Presencial; USD 25.000 - 39.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive pay

Health insurance

Dental insurance

Vision insurance

Paid time off

401k plan

Paid training

Wellness program

Career growth

Sign-up bonus

Resumo da vaga

Tesla, Inc. is seeking an IT Support Specialist to provide basic technical assistance to employees and troubleshoot computer and software issues. You will install, configure, and update systems, manage user accounts, and escalate complex problems as needed.

The role emphasizes friendly, responsive support via email, chat, or phone. The ideal candidate has a high school diploma or equivalent and demonstrates strong problem-solving, communication, and teamwork skills, with a willingness to learn

Qualificações

• High school diploma or equivalent.
• Basic knowledge of computers, software, and operating systems.
• Good problem-solving and troubleshooting skills.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Good organizational and time-management skills.
• Willingness to learn new technologies and IT systems.
• Basic knowledge of Microsoft Office and common computer applications.

Responsabilidades

• Assist employees with computer, software, and network issues.
• Install, configure, and update computer systems and applications.
• Troubleshoot technical problems and provide solutions.
• Help manage user accounts, passwords, and system access.
• Maintain IT equipment and keep records of technical issues.
• Provide friendly technical support through email, chat, or phone.
• Escalate complex technical issues to the appropriate IT team.

Conhecimentos

Problem-solving

Communication

Independent + teamwork

Organization

Willingness to learn

Basic IT knowledge

Microsoft Office

Formação

High school diploma or equivalent

Ferramentas

Microsoft Office

Descrição da vaga

Tesla, Inc. is a leading technology and automotive company specializing in electric vehicles, clean energy solutions, and energy storage systems. Founded in 2003, Tesla is committed to accelerating the world's transition to sustainable energy through innovation in electric transportation, battery technology, solar energy, and advanced automation. The company continues to develop innovative products and technologies that support a cleaner and more sustainable future.

Job Description

The IT Support Specialist will provide basic technical assistance to employees, help troubleshoot computer and software issues, and ensure that company systems operate smoothly. Responsibilities include:

Assist employees with computer, software, and network issues.

Install, configure, and update computer systems and applications.

Troubleshoot technical problems and provide solutions.

Help manage user accounts, passwords, and system access.

Maintain IT equipment and keep records of technical issues.

Provide friendly technical support through email, chat, or phone.

Escalate complex technical issues to the appropriate IT team.

Qualifications

Qualifications – IT Support Specialist (Tesla)

High school diploma or equivalent.

Basic knowledge of computers, software, and operating systems.

Good problem-solving and troubleshooting skills.

Strong written and verbal communication skills.

Ability to work independently and as part of a team.

Good organizational and time-management skills.

Willingness to learn new technologies and IT systems.

Basic knowledge of Microsoft Office and common computer applications.

Additional Information

Benefits – IT Support Specialist (Tesla)

Competitive hourly pay.

Comprehensive health, dental, and vision insurance.

Paid time off and company holidays.

Retirement savings plan (401k).

Paid training and professional development.

Employee wellness programs.

Career growth and advancement opportunities.

$400 sign-up bonus.

Supportive and collaborative work environment.