Field Service Technician, Commercial

Telsa Motors, Inc; Cincinnati (OH); Presencial; USD 70 000 - 95 000; Tempo integral

Resumo da oferta

Tesla Energy Field Services in Cincinnati seeks a Commercial Field Service Technician to diagnose, troubleshoot, and maintain commercial solar PV and energy storage systems, as well as EV charging stations. You will work with cross-functional teams to ensure customer satisfaction and high performance of Tesla’s energy products.

The role requires hands-on electrical trade skills, tool proficiency, ability to travel and stay overnight, and lift up to 50 pounds.

Qualificações

• Electrical trades experience with troubleshooting power electronics and low voltage controls.
• Experience using power/hand tools, isolation meters and multimeters.
• Able to navigate multiple computer applications independently.
• Willingness to work weekends/overtime and travel as needed.
• Valid driver’s license and ability to lift 50 pounds.
• Comfort working at heights and in extreme environments.

Responsabilidades

• Perform preventive maintenance on commercial inverters to maintain warranty coverage.
• Respond to corrective maintenance cases for solar PV, energy storage systems, and EV charging stations, update case logs.
• Attend inverter training schools and demonstrate performance.
• Collaborate with Operations Engineering Systems Reliability for open case directions and data requests.
• Prepare reports to meet deliverables in commercial O&M contracts.
• Address customer concerns regarding system performance or function.
• Ensure tools, electronics, software, and company property are well-kept.

Conhecimentos

Electrical trades experience

Computer applications proficiency

Driver's license

Willingness to travel

Ability to lift heavy loads

Ability to work in heights/harsh envs

Ferramentas

Power tools

Isolation meters

Multimeters

Hand tools

Case management software

Descrição da oferta de emprego

What to Expect

Do you have a passion for accelerating the world’s transition to sustainable energy? As a Commercial Field Service Technician, you will report to the Field Manager and provide diagnostic, troubleshooting, preventive and corrective maintenance services to Tesla’s energy products including but not limited to: Commercial solar PV systems, Batteries such as Powerpacks and Megapacks, and Electric vehicle Charging Stations. The Field Energy Operations team is responsible for the ongoing success of Tesla’s class leading fleet of energy products. As part of our team, you will be empowered to work across the entire Tesla organization to solve problems and ensure the success of our Commercial Energy field service execution. Working cross-functionally with Field Service Technician and Electrician counterparts, Environment and Operations personnel, Health and Safety, and Field Service Leadership teams, you will leverage your hands-on knowledge and experience to ensure a positive customer experience and exceptional performance of Tesla’s Commercial products.

What You’ll Do

• Perform required preventive maintenance activities on commercial inverters to maintain warranty coverage
• Respond to corrective maintenance cases on commercial solar PV, commercial energy storage systems, vehicle charging stations and updating online case logs accurately
• Attend and demonstrate outstanding performance at multiple inverter training schools
• Work closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested
• Report writing, where required, to comply with deliverables in commercial O&M contracts
• Respond to customers’ concerns with the performance or functionality of their system
• Ensure the vehicle, tooling, electronics, software, and company issued property are well-kept

What You’ll Bring

• Electrical trades experience within troubleshooting power electronics and low voltage controls
• Previous experience working with power/hand tools, electrical equipment, isolation meters and multimeters
• Experience navigating numerous computer applications and technology independently
• Flexibility to work on weekends and/or overtime along with overnight stay to support Tesla’s critical mission
• Ability to travel to numerous sites daily and travel up to 2 weeks at a time with short notice
• Must have compliant government issued identification for domestic air travel and/or to access certain federal facilities
• Valid driver’s license required
• Must be able to work at great heights, work in extreme environments, perform prolonged periods of repetitious duties, lift at least 50 pounds frequently

Compensation and Benefits

Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D Short-term and long-term disability insurance (90 day waiting period) Employee Assistance Program Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays Back-up childcare and parenting support resources