IT Support Specialist

City of Clayton

Clayton (MO)

On-site

USD 67,000 - 71,000

Full time

4 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Excellent benefits

Public sector meaningful work

Collaborative team environment

Job summary

The City of Clayton seeks an IT Support Specialist to provide frontline technical support to employees across four municipal organizations in a fully on-site role. You will travel between city locations to troubleshoot issues, deploy equipment, and help keep essential public services running smoothly.

Remote work is not available. You will respond to tickets, fix hardware/software/network problems, deploy devices, and support Windows environments and Microsoft 365, with a strong focus on

Qualifications

Associate degree in Information Technology or equivalent experience.
At least 2 years of desktop support, help desk, or IT support experience.
Experience supporting Windows environments.
Strong troubleshooting and customer service skills.
Basic networking knowledge (TCP/IP, connectivity troubleshooting, etc.).
Valid driver's license and ability to travel between city locations.
Preferred: A+, Network+, MCP or similar certifications.
Experience with Active Directory, PowerShell, VMware or Microsoft 365 administration.

Responsibilities

Respond to help desk tickets and technical support requests.
Troubleshoot hardware, software, network, and mobile device issues.
Deploy and configure desktops, laptops, printers, and other technology.
Support Microsoft Windows, Active Directory, Microsoft 365, and related systems.
Assist with video conferencing, VoIP phones, and access control systems.
Work directly with employees to deliver outstanding customer service.
Help maintain secure, reliable technology environments.

Skills

Troubleshooting

Customer service

Networking basics

Education

Associate degree in IT

Equivalent experience

A+, Network+ (preferred)

Tools

Active Directory

PowerShell

VMware

Microsoft 365

Windows environments

Job description

IT Support Specialist

Do you enjoy solving technology problems, helping people, and working in a hands‑on environment?

We're looking for an IT Support Specialist to provide frontline technical support to employees across four municipal organizations. This role is ideal for someone who enjoys variety, wants to make a direct impact, and doesn't want to sit behind a desk all day.

Important: This is a fully on‑site position. You'll regularly travel between four city locations to support employees, troubleshoot issues, deploy equipment, and help keep essential public services running smoothly. Remote work is not available.

What You'll Do