IT Support Professional - Manufacturing

Siemens AG; Fort Worth (TX); Sur place; USD 62 000 - 106 000; Plein temps

Résumé du poste

Siemens AG in Fort Worth, TX is seeking an end user desktop support individual who is enthusiastic about PC technology and features. This role works 2nd shift (4:00pm–12:00am) on the shop floor, providing deskside support and deploying updates to a large fleet of devices.

You will ensure IT projects run without production interruption, enforce security guidelines, build and deploy PC images, and assist end users with technical issues.

Qualifications

• A two-year technical degree is preferred, although a combination of education (HS Diploma or GED equivalency is a minimum requirement) and 3-5 years' experience supporting an enterprise wide Microsoft environment will be considered.
• Working knowledge of IT/OT Networking i.e. TCP/IP, Routing, DNS, NAT, etc.
• Experience building and deploying PC images
• Proficient with Microsoft Office applications (Word, Excel, Visio, PowerPoint)
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Responsabilités

• Ensuring all Siemens IT directed projects are successfully deployed without interrupting production.
• Ensuring all IT devices are compliant with Information Security and Cyber Security guidelines.
• Assisting end users with resolving technical issues.
• Imaging computers utilizing images provided by Siemens IT.
• Serving as the first point of contact for all shopfloor related technology issues.

Connaissances

IT support

End user support

Windows environment

Networking basics

Imaging PC's

Microsoft Office

Communication

Formation

Two-year technical degree preferred

HS Diploma or GED equivalency minimum

Outils

Imaging software

Microsoft Office

Description du poste

• Fort Worth - Texas - United States of America

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Transform the every day with us!

We areseekinganend user desktopsupportindividualwhoisenthusiastic about PC technology, features, and functions.This person will work 2 nd Shift, the hours are from 4:00pm – 12:00am. The successful candidate will be responsible for providing technical support fora large number ofdevices deployed on our manufacturing shop floor. A significant portionof your time will be spent on the shop floor interacting with end users, supporting deskside issues, and deploying updates and new features and functions.

You will make an impact by:

• Ensuringall Siemens ITdirectedprojectsare successfully deployed without interrupting production.
• Ensuringall IT devices are compliant with Information Security and Cyber Security guidelines.
• Assistingend users with resolving technical issues.
• Imagingcomputersutilizingimages provided by Siemens IT.
• Serving as the first point of contact for allshopfloor relatedtechnology issues.

You’llwin us over by having the following qualifications:

Basic Qualifications:

• Atwo-yeartechnical degree is preferred,although a combination of education (HS Diploma or GED equivalency is a minimum requirement) and3-5years’experiencesupporting anenterprise wideMicrosoft environment will be considered.
• Working knowledge of IT/OT Networking i.e. TCP/IP, Routing, DNS, NAT, etc.
• Experience building and deploying PC images
• Proficient with Microsoft Office applications (Word, Excel, Visio, PowerPoint)
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

.

Preferred Qualifications:

• Good verbal and written communication skills.
• Candidate is expected to manage his/her time and clearly show incidents are being managed.
• Work well with a team.
• Preferred Certifications: Comptia A+ & Network+ and/or equivalent
• Desire to continuously learn and grow skill set.
• Physical labor isfrequentlyrequired(e.g.,carryPCs, access cables or equipment under a table,frequent trips toshopfloor,ride in lift,etc.)

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here .

Our Commitment to Equity and Inclusion in our Diverse Global Workforce

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

#LI-VC1 #On-Site #siemenstradesperson #SiemensMFGcareer #MFGFortWorthTX #MFGTX

You’ll Benefit From
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $61,547 - $105,509 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodationfor disability form . If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

Application Deadline
This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.

California Privacy Notice
California residents have the right to receive additional notices about theirpersonal information. To learn more, click here .

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodationfor disability form . If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

Pay Transparency

Application Deadline
This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.

California Privacy Notice
California residents have the right to receive additional notices about theirpersonal information. To learn more, click here .

Criminal History
Qualified applications with arrest or conviction records will be considered foremployment in accordance with applicable local and state laws.