IT Support Lead — Global Help Desk & Cybersecurity

CAE; Altus (OK); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Benefits package

Work-life balance

Safe workplace

Career development

Job summary

CAE is seeking a capable IT Leadership professional to oversee the customer service/helpdesk team and secure databases and networks. You will grant access, manage resources, monitor performance, and coordinate deployments across remote locations worldwide.

You’ll also drive improvements and act as escalation point for complex issues. Responsibilities include incident handling, cybersecurity controls, and ensuring timely support for users while coordinating hardware and software deployments at

Job description

CAE is seeking a capable IT Leadership professional to oversee the customer service/helpdesk team and secure databases and networks. You will grant access, manage resources, monitor performance, and coordinate deployments across remote locations worldwide.

You’ll also drive improvements and act as escalation point for complex issues. Responsibilities include incident handling, cybersecurity controls, and ensuring timely support for users while coordinating hardware and software deployments at