IT Support for NV Agency

Management Applications, Inc.; Stateline (ID); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading IT service provider is seeking experienced IT professionals for user support, server maintenance, and IT strategy development in Stateline, Idaho. The position requires expertise in supporting various hardware and managing network infrastructure. Interested candidates should submit a concise resume along with minimum salary requirements and relevant certifications.

Qualifications

• Experience in supporting user workstations and basic network infrastructure.
• Proven track record in operating and maintaining physical servers.
• Experience in advising on IT infrastructure strategy.

Responsibilities

• Provide user support for laptops and related hardware.
• Maintain servers and virtual environments.
• Develop IT infrastructure roadmap and migration strategies.

Skills

User support

Network infrastructure management

Server operations and maintenance

IT infrastructure strategy development

Cloud platform migration

Education

Relevant IT certifications

Degree in Computer Science or related field

Tools

VMware/VSphere

Dell and Cisco networking hardware

ESRI ArcGIS

Job description

Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency.

Background

The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV.

Please do not apply to this advertisement if you do not have experience in the below areas.

Responsibilities and Experience

Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX).

Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela).

Task 3 – Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s).

Equipment for Task 1

Network

• Sonicwall NSA 2400 Security Appliance
• Dell and Cisco Networking hardware
• Wireless networks (2 – one secure & one public access)
• Utility Telecom IP over Copper – 100 Mbps

User Support

• Approximately 65 Dell Latitude laptops of various vintages
• Docking Stations
• LCD monitors
• 5 – 10 desktop workstations
• 3 Macs
• 5 iPads (Air2)

Enterprise Software

• Springbrook – Accounting system (Cloud based)

Voice:

• Nortel voice switch

Equipment for Task 2

Network

• Dell R420 server running VMSphere
• Dell R720 servers (x2) running ~30 virtual servers
• Brocade fiber cards/cables to connect SAN and servers
• Currently hosting ~ 30 websites using Microsoft and Linux platforms
• Several older servers out of warranty that may require transitioning/virtualization

Enterprise Software

• ESRI ArcGIS – GIS mapping software
• Springbrook – Accounting system (Cloud based)

Job Application Instructions

To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.