IT Support for NV Agency

Management Applications, Inc.; Nixon (TX); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading IT services provider is seeking high-level IT professionals in Texas to support a contract for the Lake Tahoe region. The role involves user support, server operations, and developing cloud strategies. Ideal candidates will have significant experience with networking, server virtualization, and relevant certifications. Applications must include a resume and minimum salary requirements.

Qualifications

• Experience with user support for laptops and network infrastructure.
• Proficient in server maintenance in a virtual environment.
• Ability to develop cloud infrastructure strategies.
• Relevant IT certifications are required.

Responsibilities

• Provide user support for approximately 70 laptops and basic network hardware.
• Oversee the operations and maintenance of physical and virtual servers.
• Advise the Agency on IT infrastructure development and transition plans.

Skills

User support

Network infrastructure

Server operations

Cloud strategy

VMWare/VSphere

Education

Certifications in relevant IT areas

Tools

Dell R420 server

Dell R720 servers

ESRI ArcGIS

Springbrook

Sonicwall NSA 2400

Job description

Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency.

Background

The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV.

**Please do not apply to this advertisement if you do not have experience in the below areas.

Responsibilities and Experience

Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX).

Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela).

Task 3 – Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s).

Equipment for Task 1

Network

• Sonicwall NSA 2400 Security Appliance
• Dell and Cisco Networking hardware
• Wireless networks (2 – one secure & one public access)
• Utility Telecom IP over Copper – 100 Mbps

User Support

• Approximately 65 Dell Latitude laptops of various vintages

o Docking Stations

o LCD monitors

• 5 – 10 desktop workstations
• 3Macs
• 5 iPads (Air2)

Enterprise Software

• Springbrook – Accounting system (Cloud based)

Voice:

• Nortel voice switch

Equipment for Task 2

Network

• Dell R420 server running VMSphere
• Dell R720 servers (x2) running ~30 virtual servers
• Brocade fiber cards/cables to connect SAN and servers
• Currently hosting ~ 30 websites using Microsoft and Linux platforms
• Several older servers out of warranty that may require transitioning/virtualization

Enterprise Software

• ESRI ArcGIS – GIS mapping software
• Springbrook – Accounting system (Cloud based)

Job Application Instructions

To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.