IT Support for NV Agency

Management Applications, Inc.; Reno (NV); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading IT services company in the Lake Tahoe Region is seeking experienced IT professionals for user support, server maintenance, and strategic infrastructure planning. Candidates must have relevant IT certifications and significant experience in network and server management. This role offers competitive compensation and requires submission of salary requirements along with the resume.

Qualifications

• Experience supporting user devices including laptops and desktops.
• Knowledge of network infrastructure, routers, and security appliances.
• Ability to maintain physical servers and manage virtual servers.

Responsibilities

• Provide user support for laptops and networking equipment.
• Maintain servers and ensure operational effectiveness.
• Assist in developing an IT infrastructure strategy.

Skills

User support

Network infrastructure support

Operations and maintenance of servers

Advising on IT infrastructure roadmap

Education

Relevant IT certifications

Tools

VMWare/VSphere

Sonicwall NSA 2400

Dell networking hardware

ESRI ArcGIS

Job description

Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency.

Background

The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV.

**Please do not apply to this advertisement if you do not have experience in the below areas.

Responsibilities and Experience

Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX).

Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela).

Task 3 – Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s).

Equipment for Task 1

Network

• Sonicwall NSA 2400 Security Appliance
• Dell and Cisco Networking hardware
• Wireless networks (2 – one secure & one public access)
• Utility Telecom IP over Copper – 100 Mbps

User Support

• Approximately 65 Dell Latitude laptops of various vintages

o Docking Stations

o LCD monitors

• 5 – 10 desktop workstations
• 3Macs
• 5 iPads (Air2)

Enterprise Software

• Springbrook – Accounting system (Cloud based)

Voice:

• Nortel voice switch

Equipment for Task 2

Network

• Dell R420 server running VMSphere
• Dell R720 servers (x2) running ~30 virtual servers
• Brocade fiber cards/cables to connect SAN and servers
• Currently hosting ~ 30 websites using Microsoft and Linux platforms
• Several older servers out of warranty that may require transitioning/virtualization

Enterprise Software

• ESRI ArcGIS – GIS mapping software
• Springbrook – Accounting system (Cloud based)

Job Application Instructions

To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.