IT Support Field Technician - Decommissioning Project

Fortis Hayes; Raleigh (MS); On-site; USD 45,000 - 65,000; Full time

Job summary

A technology services company is seeking an experienced IT Support Field Technician for a decommissioning project. The role involves the physical decommissioning of IT equipment and requires strong practical skills with hardware, attention to detail, and the ability to follow strict procedures. Candidates should have proven experience in a similar role and be familiar with IT asset management processes. This position offers an opportunity to work on an exciting large-scale project.

Qualifications

• Proven experience in a hands-on role like IT Support Technician.
• Capable of lifting heavy equipment (up to 50 lbs / 23 kg).
• Experience with IT Asset Disposition or data center migration preferred.

Responsibilities

• Execute physical decommissioning of IT assets across multiple sites.
• Follow detailed project plans for equipment handling and transport.
• Update asset inventories accurately and ensure compliance with policies.
• Coordinate with Project Manager on daily progress and logistics.
• Meet health and safety standards during work.

Skills

Experience as an IT Support Technician

Practical experience with hardware decommissioning

Familiarity with hardware from HP, Dell, Cisco

Ability to follow instructions accurately

Excellent organizational skills

Education

CompTIA A+ or equivalent certification

Job description

IT Support Field Technician - Decommissioning Project

Job Openings IT Support Field Technician - Decommissioning Project

About the job IT Support Field Technician - Decommissioning Project

Job Summary:

We are seeking experienced IT Support Field Technicians for a large-scale, global project to decommission and dispose of data center hardware. This role is focused on the physical de-racking, inventory management, and secure preparation of servers, networking gear, and related equipment. The ideal candidate is proficient with hardware, meticulous with documentation, and adept at following precise procedures in a data center environment.

Key Responsibilities:

Execute the physical decommissioning of IT assets including HP/Cisco/Dell servers, blade chassis, switches, and wireless controllers across multiple international sites.

Follow detailed project plans to safely power down, unrack, label, and package equipment for secure transport.

Accurately update asset inventories using provided tracking systems, ensuring a clear chain-of-custody for all equipment.

Adhere strictly to all client security policies and data destruction protocols.

Coordinate with a central Project Manager to report daily progress and resolve any on-site logistical issues.

Ensure all work is performed in accordance with health and safety standards.

Required Qualifications & Skills:

Proven experience as an IT Support Technician, Field Technician, or similar hands-on role.

Strong emphasis on practical experience with hardware decommissioning, installation, or maintenance.

Familiarity with hardware from major vendors like HP, Dell, and Cisco.

Ability to methodically follow instructions and checklists with a high degree of accuracy.

Physical capability to lift and move heavy equipment (up to 50 lbs / 23 kg).

Excellent organizational and documentation skills.

Preferred Qualifications:

CompTIA A+ or equivalent certification.

Prior experience with IT Asset Disposition (ITAD) or data center migration projects.

Awareness of data security standards (e.g., NIST 800-88).