IT Support Field Technician - Decommissioning Project

Fortis Hayes; Morrisville (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

A technology services company is seeking an experienced IT Support Field Technician for a global decommissioning project in Morrisville, NC. The role involves physically decommissioning servers and equipment, managing inventory, and ensuring compliance with strict security protocols. Ideal candidates will have hands-on experience with hardware decommissioning, strong documentation skills, and be able to lift heavy equipment.

Qualifications

• Proven experience as an IT Support Technician, Field Technician, or similar hands-on role.
• Strong emphasis on practical experience with hardware decommissioning.
• Familiarity with hardware from major vendors like HP, Dell, and Cisco.

Responsibilities

• Execute the physical decommissioning of IT assets including servers and switches.
• Update asset inventories ensuring a clear chain-of-custody.
• Adhere to all client security policies and data destruction protocols.

Skills

Hardware decommissioning

Documentation

Physical capability to lift

Organizational skills

Education

CompTIA A+ or equivalent certification

Tools

HP Servers

Dell Servers

Cisco equipment

Job description

IT Support Field Technician - Decommissioning Project

Job Openings IT Support Field Technician - Decommissioning Project

About the job IT Support Field Technician - Decommissioning Project

Job Summary:

We are seeking experienced IT Support Field Technicians for a large-scale, global project to decommission and dispose of data center hardware. This role is focused on the physical de-racking, inventory management, and secure preparation of servers, networking gear, and related equipment. The ideal candidate is proficient with hardware, meticulous with documentation, and adept at following precise procedures in a data center environment.

Key Responsibilities:

Execute the physical decommissioning of IT assets including HP/Cisco/Dell servers, blade chassis, switches, and wireless controllers across multiple international sites.

Follow detailed project plans to safely power down, unrack, label, and package equipment for secure transport.

Accurately update asset inventories using provided tracking systems, ensuring a clear chain-of-custody for all equipment.

Adhere strictly to all client security policies and data destruction protocols.

Coordinate with a central Project Manager to report daily progress and resolve any on-site logistical issues.

Ensure all work is performed in accordance with health and safety standards.

Required Qualifications & Skills:

Proven experience as an IT Support Technician, Field Technician, or similar hands-on role.

Strong emphasis on practical experience with hardware decommissioning, installation, or maintenance.

Familiarity with hardware from major vendors like HP, Dell, and Cisco.

Ability to methodically follow instructions and checklists with a high degree of accuracy.

Physical capability to lift and move heavy equipment (up to 50 lbs / 23 kg).

Excellent organizational and documentation skills.

Preferred Qualifications:

CompTIA A+ or equivalent certification.

Prior experience with IT Asset Disposition (ITAD) or data center migration projects.

Awareness of data security standards (e.g., NIST 800-88).