IT Support & Cybersecurity Specialist

TAT Technologies Ltd.; Greensboro (NC); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Major Medical

Dental

Vision

Life Insurance

401K Matching

STD/LTD

EAP

Job summary

TAT Technologies is seeking an IT Support & Cybersecurity Specialist to provide day-to-day tech support for employees and help maintain cybersecurity programs and compliance. The role is the primary IT resource for local users, resolving issues, deploying equipment, and assisting with cybersecurity controls and awareness.

This on-site position sits in Greensboro, NC, with responsibilities spanning help desk support, security policy implementation, and compliance activities across NIST and

Qualifications

• Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or related field preferred.
• 2–5 years IT support, help desk, systems administration, or cybersecurity experience.
• Experience supporting Microsoft 365 and Windows environments.
• Knowledge of cybersecurity practices and frameworks (NIST SP 800-171, NIST CSF), threat assessment/detection, incident response, and risk mitigation strategies.
• Experience with Active Directory, user account management, and endpoint support.
• Database administration and reporting with SQL Server and SQL Server Reporting Services.
• Strong troubleshooting and customer service skills.
• Ability to communicate effectively with employees across all levels of the organization.

Responsibilities

• Serve as the primary IT resource for local users, resolving technical issues and supporting Microsoft 365 applications.
• Troubleshoot and resolve hardware, software, printer, network, and access-related issues.
• Configure, deploy, and maintain laptops, desktops, mobile devices, and peripheral equipment.
• Support Microsoft 365 applications, Teams, Outlook, and SharePoint.
• Create, modify, and disable user accounts and permissions.
• Install software and perform operating system updates.
• Support conference room technology and virtual meeting platforms.
• Maintain IT inventory, asset records, and documentation.
• Escalate complex technical issues to corporate IT or outside vendors.
• Provide outstanding customer service and timely resolution of support requests.

Skills

Microsoft 365

Windows OS

Customer service

Troubleshooting

Cybersecurity awareness

Communication

Education

Bachelors in IT/Cybersecurity/CS

Tools

Active Directory

SQL Server

Job description

TAT Technologies (“TAT”) is a fast-growing, profitable provider of aerospace thermal management, power and actuation products, and repair services. Established in 1969, TAT serves as a global partner to leading aerospace companies, delivering innovative solutions across commercial, defense, OEM, and MRO markets. With employees and operations in the U.S. and Israel, TAT is recognized for its flexibility, technical expertise, and commitment to customer success.

We are seeking an IT Support & Cybersecurity Specialist to provide day-to-day technical support for employees while helping maintain the organization's cybersecurity programs and compliance initiatives. This position will serve as the primary IT resource for local users, resolving technical issues, deploying equipment, supporting Microsoft 365, and assisting with cybersecurity controls, user awareness, and compliance activities.

The ideal candidate enjoys helping people solve technology challenges while maintaining a strong focus on security, system reliability, and continuous improvement.

This role sits on site in Greensboro, NC.

Responsibilities

IT Help Desk & User Support

• Serve as the primary point of contact for employee IT support requests.
• Troubleshoot and resolve hardware, software, printer, network, and access-related issues.
• Configure, deploy, and maintain laptops, desktops, mobile devices, and peripheral equipment.
• Support Microsoft 365 applications, Teams, Outlook, and SharePoint.
• Create, modify, and disable user accounts and permissions.
• Install software and perform operating system updates.
• Support conference room technology and virtual meeting platforms.
• Maintain IT inventory, asset records, and documentation.
• Escalate complex technical issues to corporate IT or outside vendors when appropriate.
• Provide outstanding customer service and timely resolution of support requests.

Cybersecurity & Compliance Support

• Assist with implementation and maintenance of cybersecurity policies and procedures.
• Support CMMC, NIST 800-171, and ITAR-related compliance initiatives.
• Monitor security alerts and assist with incident response activities.
• Support endpoint protection, multi-factor authentication, and user access controls.
• Participate in vulnerability management and remediation efforts.
• Conduct employee cybersecurity awareness training and communications.
• Assist with cybersecurity audits, assessments, and documentation.
• Help maintain secure system configurations and best practices across the site.
• Partner with corporate IT to support security projects and initiatives.

• Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or related field preferred.
• 2-5 years of IT support, help desk, systems administration, or cybersecurity experience.
• Experience supporting Microsoft 365 and Windows environments.
• Knowledge of cybersecurity practices and frameworks (NIST SP 800-171, NIST CSF), threat assessment / detection, incident response, and risk mitigation strategies.
• Experience with Active Directory, user account management, and endpoint support.
• Database administration and reporting with SQL Server and SQL Server Reporting Services.
• Strong troubleshooting and customer service skills.
• Ability to communicate effectively with employees across all levels of the organization.

TAT Technologies is dedicated to providing an inclusive, fun, and unique workplace. We believe in acknowledging and appreciating the value of our team members. One way we value our team is by providing a comprehensive and expansive benefits offering to include Major Medical, Dental, Vision, Life, 401K with company matching, STD, LTD, accidental coverages, EAP, and more. Insurance carriers vary based on location.

Equal Employment Opportunities (EEO) – TAT Technologies is committed to maintaining a supportive, healthy, and productive work environment free from discrimination, harassment, or bullying, and complying with all legislative requirements. This includes equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran.