IT Support Coordinator to IT Support Technician

Atmos Energy Corporation; Bridge City (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Atmos Energy Corporation is seeking an IT Support professional in Bridge City, LA, to join our dedicated IT team. The role evolves from an IT Support Coordinator to IT Support Technician, focusing on hardware ordering, imaging, and first-line troubleshooting for multiple sites.

You will work with vendors and supervisors, maintain IT asset inventories, and support telecom equipment in field and corporate offices. Travel is required and a driver’s license is essential.

Qualifications

• Bachelor's degree in IT or GED with two years related experience.
• Valid driver's license.
• Ability to lift and move up to 60 pounds; occasional heavy lifting.
• Ability to climb ladders and work in restricted spaces as needed.

Responsibilities

• Coordinates with vendors and supervisors to order hardware for regional locations.
• Supports deployment of computer images and configurations to maximize productivity.
• Pulls reports and documents hardware/software upgrades.
• Provides first-level troubleshooting and incident resolution.
• Maintains wireless communications for field users and devices.
• Supports software management tools for deploying applications.
• Keeps inventory of IT assets and assists with telecom equipment as needed.
• Assists with implementation of corporate hardware and software systems.
• Keeps abreast of tech changes and recommends improvements.
• Provides training to field and corporate offices on desktops and basic software.

Skills

Vendor coordination

Hardware ordering

Troubleshooting

Software deployment

Inventory management

Education

Bachelor's degree in IT

GED with two years related experience

Tools

MDTs

VDI environments

Printers

Modems

Job description

IT Support Coordinator to IT Support Technician### IT Support Coordinator to IT Support TechnicianApply: LA-Bridge City: Full time: Posted Today: End Date: November 29, 2026 (16 days left to apply): JR14431THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION Primary Duties 1. Works with vendors and supervisors and may order hardware including laptops, desktops, MDTs, VDI environments, printers, mobile mounting equipment, modems, antennas, and network equipment for employees in a geographical region or corporate locations. 2. Supports the use and rollout of computer images and configurations to maximize productivity and reliability. 3. Pulls reports and assembles documentation to provide support for hardware and software upgrades and enhancements. 4. Provides first level trouble shooting and incident resolution. Escalates as necessary. 5. May establish and or maintain wireless communications for field users including WMR, Handheld devices and Modems. 6. Supports the use of software management tools to update and deliver software applications to field computer. 7. Supports upcoming technology changes and strategies. 8. Coordinates and assists with maintaining an inventory of company IT assets. 9. May support telecom equipment including, phone systems and patch panel facilities in field offices and corporate offices. 10. Supports the implementation of corporate hardware and software computer systems. 11. Keeps abreast of technology changes and makes recommendations on technical changes, training and, adoption rates to improve operating efficiencies. 12. Provides training to field and corporate offices on desktops, laptops, Tablets, and basic software functionality. MINIMUM REQUIREMENTS & SKILLS Education/Experience Level: 1. Bachelor's degree in IT; or 2. A general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED) and two years related experience. 3. Valid driver's license. Communication Skills: Requires the ability to communicate with internal and/or external customers in order to obtain and/or provide explanations and/or information on technical concepts to individuals with experience or knowledge of the technical area. Number Skills: Requires the ability to perform analyses involving ratios, percentages and comparisons. Computer Skills: Requires knowledge of various software applications to create documents, reports and/or graphics. Physical Demands: Ability to lift and carry 60 pounds from the ground to 34 inches. (Ex: lifting and carrying servers and equipment). Ability to lift 20 pounds from the ground to 72 inches. (Ex: lifting monitors and equipment to storage). Ability to lift 25 pounds from the ground to 57 inches. (Ex: lifting batteries and equipment). Ability to ascend/descend 3 rungs on a ladder. Ability to bend, stoop, squat, kneel, and/or crouch. Work Conditions: Works in an indoor environment. Travel is required. Requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting objects up to 100 pounds (e.g. moving telephone and workstation equipment). Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. At Atmos Energy, we enjoy an employee-focused culture with rewarding work, competitive pay, work-life balance, inclusion and diversity, and excellent benefits. Atmos Energy offers benefit eligibility on the first day of employment and they include: Company-Provided Benefits * Holidays and Paid Time Off* Parental Leave* Retirement Savings Plan (Matching and Fixed Annual Company Contribution)* Annual Bonus Opportunity* Employee Assistance Program* Short-Term and Long-Term Disability Plans* Basic Life Insurance* Health Savings Account (HSA) Company Contribution with HDHP* Employee Assistance Program* Wellness Programs* LifeLock Identity Theft Protection* Paid Training* Linked-In Learning Voluntary Benefits * Retirement Savings Plan* Medical Insurance and Prescription Drug Coverage* Dental Insurance* Vision Insurance* Employee/Dependent Life Insurance* Employee/Dependent Accidental Death & Dismemberment Insurance* Healthcare, Dependent Care and Limited Purpose Flexible Spending Accounts Top Employer Recognitions America’s Best Employers – Forbes Magazine The 100 Most Trustworthy Companies in America - Forbes Magazine Top Places to Work - Dallas Morning News Best Places to Work - Mississippi Business Journal Best Place to Learn - Dallas Chapter of the American Society for Training and Development (ASTD) **Job Family:**Customer Support### About UsAtmos Energy Corporation, a natural gas-only distributor, is an S&P 500 company headquartered in Dallas. We safely deliver reliable, affordable, efficient and abundant natural gas to more than 3 million distribution customers in over 1,400 communities across eight states located primarily in the South. As part of our vision to be the safest provider of natural gas services, we are modernizing our business and infrastructure while continuing to invest in safety, innovation, environmental sustainability and our communities. Atmos Energy manages proprietary pipeline and storage assets, including one of the largest intrastate natural gas pipeline systems in Texas.