IT Supervisor

Squaxin Island Tribe; Shelton (CO); On-site; USD 85,000 - 110,000; Full time

Job summary

Squaxin Island Tribe in Shelton, WA seeks an IT Supervisor to lead daily operations, planning, development, implementation and support of the Casino's Information Systems data center and communications systems.

You will ensure efficient maintenance, backups, security logs, and system reliability; coordinate hardware and software deployments with operations to prevent service disruption.

Qualifications

• AA in Computer Science or AA in Computer Networking
• Three or more years’ experience in computer operations or technical certification
• Experience with Windows Server and network services (AD/DNS/DHCP) and POS/Player Tracking Systems

Responsibilities

• Maintain daily IT operations for data center and communications systems
• Ensure backups, security logs and system reliability
• Coordinate hardware/software maintenance and deployments
• Assist IT manager with supervision and vendor coordination
• Adhere to internal controls and tribal regulations

Skills

Reading technical docs

Written communication

Public speaking

Team collaboration

Education

AA in Computer Science

AA in Networking

Tools

Windows Server 2008/2012/2016+

Active Directory

DNS

DHCP

VoIP systems

POS solutions

Player Tracking Systems

Job description

SUMMARY:

The IT Supervisor is responsible for the daily operations, planning, development, implementation and support of the Casino's Information Systems data center and communications systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for ensuring efficient maintenance and performance of systems.
• Ensure effectiveness of data center including security logs; verification that proper backups and restores take place, equipment maintenance and operating safety.
• Prepare, alter and maintain detailed maintenance schedules for all Hardware and Software applications.
• Coordinate equipment installation and maintenance activities with operations to avoid disruption in IT communications and systems to ensure efficiency of operations.

ADDITIONAL DUTIES

• Assist the IT manager with personnel tasks including, but not limited to: supervision, hiring, terminations, disciplinary action, exceptional performance notifications and evaluations.
• Assist in preparation and installation of software and peripheral devices.
• Apply and adhere to all administrative and organization internal controls to ensure continuous compliance within the enterprise.
• Use judgment and make decisions when faced with equipment failure, error conditions, and/or software problems.
• Contact vendors to arrange for bids, quotes, lease or purchase of equipment.
• Has access to sensitive areas only with presence of a Security Officer where applicable.
• Responsible for knowing all events in the property.
• Attend all mandatory meetings and training.
• Maintain confidentiality.
• Display sensitivity to Native American Culture.
• Operate within the parameters of the Little Creek Human Resource Policies, Departmental Policies and all other applicable regulations.
• Other duties may be assigned.

S.I.G.E. TRIBAL - STATE COMPACT & ACCOUNTING & INTERNAL CONTROL

Responsible for Internal Control and Compact compliance regarding Casino Operations and ensure compliance with regulations of the Tribal Gaming Commission.

SUPERVISORY RESPONSIBILITIES

In the absence of management can directly supervise employees in communications. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; addressing complaints and resolving problems.

Requirements

QUALIFICATIONS:

Knowledge, Skills and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Language Skills:

• Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to respond and communicate common inquiries or complaints from customers, employees, regulatory agencies, or members of the business community.
• Ability to write speeches and articles for publication that conform to prescribed style and format.
• Ability to effectively present information to the IT Director and Chief Executive Officer.

Mathematical Skills:

• Ability to work with mathematical concepts such as probability and statistical inference and fundamentals of plane and solid geometry and trigonometry.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical solutions.

Reasoning Ability:

• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Other:

• Ability and willingness to learn.
• Ability to function as a team member.

EDUCATION and/or EXPERIENCE:

Education and/or Experience:

• AA in Computer Science or AA in Computer Networking
• Three or more years’ experience in computer operations OR certification from technical school
• OR equivalent combination of education and experience.
• Experience with Windows Server 2008, 2012, 2016 or newer, Activity Directory, DNS, DHCP, VoIP phone systems, POS solutions, Player Tracking Systems, Basic understanding of Routing and Switching, and a firm understanding in Basic Hardware and Ethernet Standards, required.

Certificates, Licenses, Registrations:

• Class III Gaming License issued from the Squaxin Island Gaming Commission
• Requires a Valid Washington State Driver License and must be insurable on the Tribe’s insurance
• Must be at least 21 years of age

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel.
• The employee frequently is required to stand, reach with hands and arms, and talk or hear.
• The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is frequently exposed to tobacco fumes. The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, extreme cold, extreme heat, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate.