IT Strategic Portfolio Management Intern at ADT

Wayne State University; Boca Raton (FL); Hybrid; USD 25,003 - 35,610; Part time

Benefits offered by this job

Professional development & training

Exposure to executive leadership

Volunteer opportunities

Job summary

A leading educational institution is seeking a Strategic Portfolio Management Intern to support enterprise-wide project and resource planning initiatives. This role offers hands-on experience with ServiceNow’s Project Portfolio Management module, providing valuable exposure to project management principles. Candidates should be pursuing a Bachelor’s degree in Information Technology or a related field and possess strong analytical, technical, and communication skills. This internship takes place on-site in Boca Raton with the possibility of remote work on Fridays, offering $22/hour for undergraduates.

Qualifications

• Currently pursuing a Bachelor's degree with graduation between December 2026 and August 2027.
• Strong analytical and technical skills; comfortable with new systems.
• Clear communication skills and ability to effectively work with stakeholders.

Responsibilities

• Support administration and troubleshooting of the ServiceNow PPM module.
• Provide user support to enhance adoption and usability.
• Assist with expanding Demand Management and Strategic Planning capabilities.

Skills

Analytical skills

Technical skills

Written communication

Verbal communication

Problem-solving

Education

Bachelor’s degree in Information Technology, Business, or a related field

Job description

As a ServiceNow Strategic Portfolio Management (SPM) Intern, you’ll play a key role in supporting enterprise-wide project and resource planning initiatives. This role provides hands‑on exposure to ServiceNow’s Project Portfolio Management (PPM) module and strategic planning tools while developing technical, analytical, and business skills.

• Support the administration and troubleshooting of the ServiceNow PPM module
• Provide user support, guidance, and documentation to enhance adoption and usability
• Assist with expanding Demand Management and Strategic Planning Workspace capabilities
• Contribute to governance efforts around Resource Management to ensure accurate capacity planningPartner with project managers, business analysts, and leadership to align platform functionality with business needs

What You Need to Be Successful

• Currently pursuing a Bachelor’s degree in Information Technology, Business, or a related field, with graduation between December 2026 and August 2027
• Strong analytical and technical skills; comfortable navigating and learning new systems
• Clear written and verbal communication skills, with the ability to work effectively across stakeholders
• Curiosity and eagerness to explore ServiceNow configuration and administration

What Will Set You Apart

• Familiarity with project management principles or experience working in agile environments
• Exposure to enterprise platforms such as ServiceNow
• Pursuing a Master’s degree or holding certifications in project management (CAPM, PMP)
• Prior experience in technical support or business analysis
• Strong problem‑solving skills and a proactive approach to learning

How ADT invests in you:

• Culture of professional development & training, including access to LinkedIn Learning, collaborative team support, and exposure to meaningful, real‑world projects
• Front‑line experience and opportunities to learn directly from leaders through our Executive Leadership Team (ELT) Speaker Series
• Commitment to equity and inclusion through ongoing initiatives, employee resource groups, and employee recognition programs
• Volunteer opportunities to give back and make a difference in the communities we serve
• Compensation: $22/hour for undergraduates, $25/hour for those enrolled in a graduate program.
• Work Schedule: A 40‑hour workweek is expected, with interns on‑site from Monday to Thursday in our Boca Raton Headquarters, and the option to work remotely on Fridays, depending on team schedules.
• U.S. Citizenship or Permanent Residency is required, as we do not offer sponsorship.
• Must be available for the entire duration of the internship program, from May 18‑July 30, 2026.
• Housing allowance and relocation assistance are not offered for Internship roles.

Why you’ll love working here:

• boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences.
• lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy.
• unite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.
• elevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective.