IT Sr. Manager, Modern Workplace Engineering

24 Hour Home Care - Caregiver Division; El Segundo (CA); On-site; USD 170,000 - 190,000; Full time

Benefits offered by this job

Medical plan

401(k)

Wellness program

Life insurance

Long-term disability

Charitable matching

Volunteer time off

Paid holidays

Job summary

24 Hour Home Care is seeking a seasoned IT Senior Manager, Modern Workplace Engineering to lead the design, delivery, and evolution of TEAM’s enterprise workplace technology.

Reporting to the Vice President of IT, this role executes enterprise IT strategy across Microsoft 365, Azure infrastructure, networking, endpoint management, and enterprise communications to deliver a scalable, secure, and high-performing technology environment that enables workforce productivity.

Qualifications

• 6–8+ years of experience across infrastructure, modern workplace, and enterprise platforms.
• Proven experience leading or managing engineering teams.
• Deep expertise in Microsoft 365, Azure infrastructure, networking, and telephony.
• Experience leading large-scale technology transformation initiatives.
• Strong stakeholder management and cross-functional collaboration skills.

Responsibilities

• Own the strategy, architecture, and roadmap for the Microsoft 365 environment, including Intune, Exchange Online, Teams, SharePoint, and Defender, while driving the overall modern workplace experience.
• Define and execute Azure infrastructure strategy and lead enterprise endpoint management, zero-touch device provisioning, and automation initiatives that reduce manual effort and improve scalability.
• Own network architecture and oversee delivery across LAN/WAN, SD-WAN, wireless, and VPN environments, while leading modernization of enterprise telephony and communications platforms.
• Lead the technical execution of Unified Tenant conversion activities, including discovery, environment assessment, application and integration mapping, migration planning, identity and configuration alignment, cutover, and post-migration stabilization.
• Lead and develop engineering teams while driving technology transformation programs, platform standardization, operational governance, and performance across multi-brand environments.

Skills

Microsoft 365

Azure infrastructure

Networking

Leadership

Telephony

Job description

24 Hour Home Care is part of the TEAM Services Group family of companies. As a shared Talent Acquisition function, we are proud to support TEAM’s recruiting efforts by helping to attract exceptional talent across the organization.

TEAM Services Group ("TEAM") is a national provider of home and personal care services and household employment solutions supporting the known caregiver model, which allows families and individuals with disabilities the freedom to choose the caregivers and service providers working with them in their homes.

TEAM is a mission-driven company serving over 110,000 clients and employing over 130,000 caregivers across all 50 states. We operate in a large and growing market and have grown nearly 40% annually since inception through our relentless focus on delivering best-in-class client experience. TEAM is led by a high-performing team passionate about improving access to home-based care in America.

The Role:

The IT Senior Manager, Modern Workplace Engineering leads the design, delivery, and ongoing evolution of TEAM’s enterprise workplace technology environment. Reporting to the Vice President of IT, this role executes enterprise IT strategy across Microsoft 365, Azure infrastructure, networking, endpoint management, and enterprise communications to deliver a scalable, secure, and high-performing technology environment that enables workforce productivity.

Primary Responsibilities

• Own the strategy, architecture, and roadmap for the Microsoft 365 environment, including Intune, Exchange Online, Teams, SharePoint, and Defender, while driving the overall modern workplace experience.
• Define and execute Azure infrastructure strategy and lead enterprise endpoint management, zero-touch device provisioning, and automation initiatives that reduce manual effort and improve scalability.
• Own network architecture and oversee delivery across LAN/WAN, SD-WAN, wireless, and VPN environments, while leading modernization of enterprise telephony and communications platforms.
• Lead the technical execution of Unified Tenant conversion activities, including discovery, environment assessment, application and integration mapping, migration planning, identity and configuration alignment, cutover, and post-migration stabilization.
• Lead and develop engineering teams while driving technology transformation programs, platform standardization, operational governance, and performance across multi-brand environments.

What You Bring to the Table:

• 6–8+ years of experience across infrastructure, modern workplace, and enterprise platforms
• Proven experience leading or managing engineering teams
• Deep expertise in Microsoft 365, Azure infrastructure, networking, and telephony
• Experience leading large-scale technology transformation initiatives
• Strong stakeholder management and cross-functional collaboration skills
• Experience in multi-site or multi-brand environments preferred

What We Bring to the Table:

• Company-sponsored medical, dental, and vision plan for employees and their dependents
• 401(k) participation after 3 months of continuous service
• wellness program, learning development program
• life insurance, long-term disability coverage
• charitable contribution matching, volunteer time off, and employee assistance program
• In addition to accrued vacation time and sick time, TEAM recognizes 12 paid federal holidays

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.

The expected California Pay Range for this position:

$170,000—$190,000 USD