IT Specialist (Systems Analysis)

Navy Region Southeast Fleet and Family Readiness (FFR); Millington (TN); On-site; USD 85,000 - 120,000; Full time

Job summary

Navy Region Southeast Fleet and Family Readiness (FFR) is seeking an HQ IT Specialist (Systems Analysis) in Millington, TN. The role focuses on applying analytical processes to plan, design, implement, and maintain ERP and related information systems that support customer programs.

You will work with business partners to define requirements, conduct workshops, draft specifications, and guide system testing and data migrations while ensuring security and compliance across the enterprise.

Qualifications

• Knowledge of industry-standard and organizational business and systems analysis principles and methods.
• Experience with ERP and business systems life cycle management and configuration.

Responsibilities

• Provide higher level helpdesk support for ERP and business systems.
• Conduct requirements gathering and as-is / to-be workshops with stakeholders.
• Translate requirements into system prototypes and design specifications.
• Plan and manage ERP implementations and testing activities.
• Collaborate with developers to resolve design and testing issues.
• Ensure information security policies are applied throughout the analysis process.

Skills

IT systems analysis

ERP knowledge

business process reengineering

requirements gathering

stakeholder liaison

testing and QA

documentation

security/compliance

Job description

Summary

This position is assigned to the Nonappropriated Fund (NAF) Systems Branch (N6Q). This position is assigned to the Nonappropriated Fund (NAF) Systems Branch (N6Q); supporting Fleet and Family Readiness Support Services (N94); Commander, Navy Installations Command (CNIC); Millington, TN. Incumbent serves as a Headquarters (HQ) IT Specialist (Systems Analysis) responsible for applying analytical processes to the planning, design, implementation, and maintenance of existing, of new and improved information systems to meet the business requirements of customer programs.

Duties

In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.

Duties include but are not limited to:

• Provides higher level helpdesk support for the Enterprise Resource Planning (ERP) and business systems.
• Cross-training colleagues as required or appropriate
• Performing needs analyses to define opportunities for new or improved business process solutions.
• Analyzes customer/user/process owner change requests and/or makes suitable alternative recommendations to business partners when applicable.
• Consults with customers to identify and specify requirements.
• Conducts as-is/to-be business process workshops, documenting results and creating gap-fit analyses.
• Researches best practice ERP and business configuration solutions.
• Translates customer business requirements into configured system prototypes.
• Develops overall functional and systems requirements and specifications.
• Conducts business process reengineering and documenting results.
• Conducts feasibility studies and trade-off analyses.
• Prepares business cases for the application of IT solutions.
• Defines ERP and business systems scope and objectives.
• Develops cost estimates for new or modified systems.
• Assists with the integration of all systems components; e.g., procedures, databases, policies, software, and hardware.
• Prepares functional specification for custom application developments.
• Plans and manages ERP and business systems implementations.
• Serves as a liaison between development teams and internal/external business partners.
• Configures ERP and business systems to accomplish business functions.
• Creates ERP and business systems requirements, configuration, and training documentation.
• Plans and manages system testing.
• Creates testing plans and testing case scenarios.
• Plans and manages system data conversions.
• Performs unit testing, integration testing, and regression testing.
• Ensures integration between ERP systems and functional modules adheres to best practices.
• Serves as acting Contracting Officer Representative (COR) or Technical Advisor (TA), as required.
• Provides beginner and advanced ERP and business systems training to super-users, business process owners, end users, and peers.
• Ensures the rigorous application of information security/ information assurance policies, principles, and practices to the systems analysis process.

Requirements

Conditions of employment

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must earn and maintain appropriate foundational and residential qualifications from the DoD Cyber Workforce Qualification Matrix (described in DODM 8140) within nine (9) months.
• Must participate in a continuous learning program as described in DODM 8140. A minimum of 20 hours of Cyber Workforce related continuous professional development annually or what is required to maintain certification, whichever is greater.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate possesses the following:

• Knowledge of and skill in applying industry-standard and organizationally accepted business and systems analysis principles and methods.
• Knowledge of ERP and business systems life cycle management concepts and skill in their application to the organization's current and future systems.
• Knowledge of cost-benefit analysis methods sufficient to evaluate the feasibility of proposed new systems development projects.
• Knowledge of and skill in configuring ERP and business systems to achieve business requirements.
• Knowledge of and skill in understanding organizational business processes and operations.
• Ability to make business processes and operations recommendations for improvements.
• Knowledge of and skill in translating functional requirements into complete design specifications to satisfy changes in organizational requirements.
• Skill in collaborating with applications developers to isolate and solve design problems encountered during testing and implementation phases.
• Ability to communicate effectively both orally and in writing

Education

There is no positive educational requirement for this position.

Additional information

Salary is dependent on experience and/or education.

Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education.

This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.