# IT Specialist Level 1 (47188)Hot JobCentral Valley Meat Company Inc - HANFORD, CA 93230## OverviewSalary Range$21.00 - $25.00 Hourly## Description**Job description****Summary** The IT Specialists role is to ensure the stable operation of all in-house Microsoft infrastructures. This includes planning, developing, installing, configuring, maintaining, securing, updating and optimizing all hardware with the Windows O/S installed. Responsible for escalated end user hardware and software support issues, and support staff training where required. **Responsibilities*** Manage servers, including, but not limited to, e-mail, print, database, RDS, IIS, and backup servers and their associated operating systems and software.* Aid in the installation, configuration, maintenance, and troubleshooting of server hardware and software.* Monitor email and ticketing queues for proactive self-assignment of tasks and respond in the appropriate manner (phone, email, in person). Inform other team members of work status.* Provide escalated end user support for all phones, conferencing, and related hardware* Document job functions and procedures as necessary.**Education/Experience/Certifications*** Associates Degree; or equivalent combination of education and experience.* A+ is desirable.**Abilities/Key Competencies/Skills*** Ability to travel between locations* Operate with a customer service approach.* Demonstrate sound troubleshooting methodology and problem solving.* Demonstrate quality management in the performance of duties.* Demonstrate the ability to handle multiple tasks simultaneously.* Effective oral and written communication skills.* Ability to work as a team member as well as independently.* Demonstrate appropriate time management and project planning skills.* Seek self-development and learning opportunities.* Strong knowledge of commonly used concepts, practices, and procedures within the field.* Knowledge of Microsoft Windows Server 2008 R2/2012 R2 operating systems and understanding of basic networking.* Experience, and understanding, of Microsoft SQL, Exchange, IIS, Shoretel, Sonicwall technologies is desirable.* Understanding, of backup technologies, virtualization technologies, and Microsoft Active Directory is desirable.