IT Specialist: End-User Support & Problem Solving

Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys; Kansas City (MO); On-site; USD 80,000 - 110,000; Full time

Job summary

Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys seeks qualified candidates for IT support roles.

The position requires strong attention to detail, excellent customer service, clear oral communication, and sound problem-solving abilities. CTAP eligibility may apply for surplus or displaced employees. Applicants should have experience providing day-to-day IT support, resolving user incidents, and offering end-user training or orientation as needed.

Qualifications

• Attention to Detail: thorough and meticulous work.
• Customer Service: helps clients and users with needs and issues.
• Oral Communication: clear, audience-appropriate oral delivery.
• Problem Solving: identify, evaluate and recommend solutions.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys seeks qualified candidates for IT support roles.

The position requires strong attention to detail, excellent customer service, clear oral communication, and sound problem-solving abilities. CTAP eligibility may apply for surplus or displaced employees. Applicants should have experience providing day-to-day IT support, resolving user incidents, and offering end-user training or orientation as needed.