IT Specialist (CUSTSPT) (Service Branch Director Type II)

Federal Emergency Management Agency

Kansas City (MO)

Remote

USD 71,000 - 93,000

Full time

2 days ago

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Job summary

Federal Emergency Management Agency (FEMA) in the United States is seeking an IT Specialist (CUSTSPT) to join the IMAT program. This 2-year temporary Excepted service appointment involves leading IT support activities at incident sites and reporting to the Logistics Section Chief.

The role includes deploying to incidents, coordinating with FEMA components, and ensuring ICS-compliant IT infrastructure. The position is telework eligible and located within FEMA's Incident Management framework.

Qualifications

No educational substitution applies; must meet listed qualifications.
Security clearance and IT management requirements apply per DHS/USAJOBS guidance.

Responsibilities

Supervise IT support operations at incident sites under ICS guidance.
Ensure that communications units have appropriate structure and staffing; monitor subordinates' performance.
Coordinate IT resources (personnel and equipment) with FEMA components for infrastructure needs.
Assist in developing IT plans, documenting functions, and conducting disaster-related training and workshops.

Job description

IT Specialist (CUSTSPT) (Service Branch Director Type II)

Department: Department of Homeland Security

This position is being announced under FEMA's Incident Management Assistant Team (IMAT) Program. This is a 2-year temporary appointment in the Excepted service. This position is located on a Type 2, Regional IMAT and has a starting salary of $51.84 per hour; however, the maximum salary possible in this position is $67.38 per hour. Salary listed includes locality pay.

Key Responsibilities

What will I do in this position if hired? In this position, you will serve as an IT Specialist (CUSTSPT) (Service Branch Director Type II).

When deployed, the IT Specialist (CUSTSPT) (Service Branch Director Type II) reports to the Logistics Section Chief and is responsible for the management of all Information Technology (IT) support activities at an incident site in accordance with the federal IT laws and FEMA's Office of the Chief Information Officer directives and policies.

Typical assignments include: Supervises the operations of the Communications Unit(s); Determines if the organizational structure is appropriate and Incident Command System (ICS) compliant; ensures that subordinates are qualified to perform assigned positions; makes adjustments, assigns work, sets priorities, and monitors performance of subordinates; Evaluates and ensures that existing and potential communication infrastructure requirements are identified when selecting and building FEMA facilities and coordinates with other FEMA components for communications resources (both personnel and equipment) and oversees the establishment of the IT infrastructure.

When not deployed, the IT Specialist (CUSTSPT) (Service Branch Director Type II) reports to the Logistics Section Chief and participates in the exercises at the national, regional and state levels.

Typical assignments include: Attends all training as required by the position with states, territories and the other federal agencies, professional development as required for the team member development and FEMA Qualifications System certification, and emergency management training and workshops; Provides input for the development of and participates in the execution and documentation of functions and plans that affect critical aspects of FEMA's mission, operational responses and programs; Provides basic instruction on disaster-related topics to regions, state and local authorities.

What else do I need to know? At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites.

All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description.

Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions. This announcement is for a position as an IMAT CORE (Incident Management Assist Team, Cadre of Response/Recovery Employee).

IMAT CORE employees are full time employees hired to directly support the response and recovery efforts related to disasters. IMATs are the first FEMA personnel deployed to an incident and manage the field-level federal response and early recovery with a primary focus on critical infrastructure stabilization, especially life-saving and life-sustaining efforts. Appointments to IMAT CORE positions may be renewed based upon workload needs and funding availability.

Employees are hired under the Robert T. Stafford Act and are excluded from the provisions of title 5, United States Code, governing jobs in the competitive service. They can be hired under a streamlined process instead of a competitive process. After 3 years of continuous service, Stafford Act employees may be granted competitive eligibility to apply for permanent full-time positions at FEMA. Appointments may be renewed based on workload, funding, and supervisory approval.

Requirements & Education

No Educational Substitution: There is no educational substitution for this position, and you must meet the qualifications listed in the "requirements" section of this announcement.

DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work schedules; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.

DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.

Which agency is hiring for this position?

This position is with Federal Emergency Management Agency, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $51.84 – $67.38/hr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-11-18.

Who is eligible to apply?

This position is open under the 'Public' hiring path.