IT SPECIALIST (NETWORK)

US Defense Information Systems Agency; Illinois; On-site; USD 90,000 - 120,000; Full time

Job summary

US Defense Information Systems Agency (DISA) invites applications for a Senior IT position within the Cyber Command mission support. The role emphasizes detailed review of IT work, customer-focused service delivery, and effective communication of complex information to management and staff.

Applicants should meet a baseline of competencies and demonstrate experience with IT project management and operational networks at or above the required level, including advisory services, policy review, and

Qualifications

• Attention to detail in IT-related work ensuring accuracy and consistency with standards.
• Experience maintaining relationships with customers and identifying IT products and services to meet customer needs.
• Ability to brief mid-level management and IT staff on system status and technical information for non-technical audiences.
• Identifying and applying information from multiple sources to address complex IT-related issues.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.

It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA DISA - OC/DISA GLOBAL OPERATIONS COMMAND. In order to qualify for this position, you must meet the requirements described below.

Basic Requirements:

Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. For vacancies below the full-performance level of the position, the basic requirement will be evaluated on a developmental basis. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.

Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.

Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.

Oral Communication - briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience.

Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.

Qualifying Experience:

In addition to meeting the basic requirement, applicants must possess qualifying experience.

To qualify based on your experience, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service.For this position, qualifying experience is defined as:

• GG-12: Experience Performing IT project management and oversight activities to ensure mission readiness, analyzing and maintaining operational networks, providing comprehensive advisory services to include policy review, drafting reports, and providing briefings to management.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of the announcement.

Combination of education and experience is not applicable for this position.