IT SPECIALIST

Knife River Corporation

Vancouver (WA)

On-site

USD 65,000 - 90,000

Full time

7 days ago

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Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings & Flexible Spending

401K with Company Match

Profit Sharing

8 Paid Holidays

Paid Time Off

Life Insurance

Employee Assistance Program

Safety Incentives

Years of Service Recognition

Job summary

Knife River Corporation in Vancouver, WA is seeking an IT Specialist to support Windows servers, AD, and POS systems. You will configure workstations, patch IT equipment, and travel to company locations for implementation and support.

The role requires problem-solving across hardware and software, and collaboration with the corporate IT team to maintain security standards and network reliability.

Join a PEOPLE-first team focused on safety and reliable IT operations across multiple sites.

Qualifications

Two years of specialized training or an associate degree.
One to two years of IT experience.
Knowledge of computer and network hardware and cabling.
Knowledge of TCP/IP and working knowledge of DNS.
Ability to meet the physical requirements of standing, walking, crawling and lifting PCs.

Responsibilities

Assist in the administration of file directory structure and security on Windows servers with IT team.
Ensure computers, routers, switches and OT equipment have up-to-date antivirus and patches.
Provide LAN/WAN network support for local and wide networks.
Assist in planning, installation and configuration of LAN hardware/software.
Provide end-user technical support in a timely and professional manner.

Skills

Windows operating systems

Active Directory

Networking knowledge

Customer service

Technical problem-solving

Education

Associate degree

Tools

Office 365

DNS

Remote tools

Citrix

Cloud environments

Job description

Job Summary

Albina Asphalt / Knife River is a PEOPLE-first company. Our team members are the key to our success, and we are committed to giving them the tools, training and time to do their jobs productively and go home safely each day. Our goal is to build strong teams that, in turn, build strong communities. Join our growing team today!

We are looking for an IT Specialist to be located in Vancouver, WA

The IT Specialist will provide strong problem-solving skills in hardware and software, Windows platforms, Active Directory and other relevant technologies. The IT Specialist will assist in implementing, analyzing, maintaining and supporting Knife River point-of-sales systems; configure, set up and maintain workstations and servers, keep all IT and OT equipment patched and adhere to all corporate software/hardware standards and security policies. Travel to company locations for application implementations and support will be required.

Responsibilities

- Assist in the administration of file directory structure and security on all Windows servers in conjunction with the Knife River Corporate IT Team
- Ensure computers, routers, switches and Operational Technology equipment (cameras etc.) have up to date anti-virus, security software, operating system patches, remote control tools in conjunction with Knife River Corporate IT Team
- Provide network support for the Local Area Network (LAN) and Wide Area Network (WAN)
- Assist in providing technical knowledge in the planning, installation, and configuration of LAN hardware and software equipment
- Assist in providing ongoing technical support for the identification, analysis, diagnosis, and resolution of LAN/WAN malfunctions in a timely manner. Identifies problems requiring vendor assistance and coordinates vendor technical support
- Assist in installing and supporting cameras, wireless equipment, traffic controls, scale interfaces and other supporting hardware for Point of Sales systems
- Assist in effectively organizing hardware inventories and secure data rooms to help provide efficient support
- Assist with documentation of systems, end user procedures and hardware systems and offices to optimize departmental efficiencies
- Provides end user technical support in a timely and professional manner
- Remain technically competent by constantly expanding technology knowledge base
- Perform routine maintenance on all company computers
- Work on special projects as assigned by the Knife River Corporate IT Team or local management team
- Coordinate testing of patches/upgrades with the Knife River Corporate IT Team
- Contribute knowledge of and provide technical support for the deployment and migration of new network technologies in an active directory, Citrix, AVD and Cloud environments
- Travel to subsidiary company locations for application implementations and support will be required. Act as an extension of the Knife River Corporate IT Team
- Must possess and exhibit the highest level of moral and ethical standards at all times
- Understand and adhere to current KRC policies as it relates to IT security and access to confidential information
- Available to assist with scheduled on-call support and technical emergencies as required

Minimum Qualifications

Two years of specialized training (i.e., trade or technical school) or an associate degree
One to two years of related IT experience or an equivalent combination of education and experience
Knowledge of computer and network hardware and cabling
Knowledge of computer network protocols such as TCP/IP and working knowledge of DNS
Ability to meet the physical requirements of considerable standing, walking, crawling, and lifting of personal computers
Must have a current, valid driver's license and maintain acceptable driving record
Working knowledge of Microsoft Office products such as Office 365, Excel, Word and Power Point

Preferred Qualification

Experience configuring and supporting Windows operating systems

Knowledge, Skills & Abilities

Experience in coordinating tasks assigned to 3rd party IT service providers
Excellent interpersonal and communication skills
Ability to establish and maintain effective working relationship with internal and external customers
Understanding of and ability to maintain confidentiality of all company information

Benefits

Full-time employees are eligible for the following benefits:

Medical, Dental & Vision Insurance
Health Savings & Flexible Spending Accounts
401K with Company Match
Profit Sharing
8 Paid Holidays
Paid Time Off
Life Insurance
Employee Assistance Program
Safety Incentives
Years of Service Recognition

Knife River is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal law.

Subject to pre-employment drug testing and background check.

Veterans: Put Your Skills to Work with Us

At Knife River, we are committed to helping our military transition to civilian life. We are constantly looking to add veterans to our workforce and want to make the transition as smooth as possible. There are many jobs within the military that are transferable to our IT Specialist position:

Air Force