IT Specialist

National-Oceanic-; Silver Spring (MD); On-site; USD 95,000 - 115,000; Full time

Job summary

NOAA, National Weather Service in Silver Spring, MD, is seeking a IT Specialist at the GS-13 level for the Office of Mission Systems and Technology. The position emphasizes cloud infrastructure and applications in an operational setting, with emphasis on evaluating cloud performance and ensuring reliable, secure services for users.

Qualifying education states no formal requirement; however, applicants must have one full year of specialized experience equivalent to GS-12, including implementing

Qualifications

• Attention to detail in complex, data-driven environments.
• Customer service orientation for diverse stakeholders.
• Clear oral communication for technical and non-technical audiences.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

This position is located in the National Oceanic and Atmospheric Administration (NOAA), National Weather Service (NWS), Office of Mission Systems and Technology (MST), with 1 vacancy in Silver Spring, MD.

Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

EDUCATION

There is no positive education requirement for this position.

SPECIALIZED EXPERIENCE

Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

IT COMPETENCIES

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

-AND- To qualify at the GS-13 level: SPECIALIZED EXPERIENCE

In addition to meeting the IT Competencies above, applicants must also possess one full year (52 weeks) of specialized experience equivalent to the GS-12 in the Federal service. Specialized experience MUST include all of the following:

• Implementing cloud infrastructure and applications to an operational setting; and
• Evaluating the performance of cloud operations.