IT Specialist

Domes Resorts; New York (NY); On-site; USD 20,000 - 31,000; Full time

Benefits offered by this job

Mileage allowance

Accommodation

Career growth

Diverse opportunities

Competitive pay

Job summary

Domes Resorts invites applications for an IT & Technical Systems Technician to support three Chalkidiki properties. You will be the on-site hands-on point for in-room technology, CCTV, alarms, and low‑voltage systems, coordinating with remote IT specialists as needed.

The role requires basic networking, English language skills, and a valid driving licence to travel between sites. Training and remote support are provided by the IT team.

Qualifications

• A technical diploma or certification as an electrician or electronics installer.
• Experience with alarms, CCTV, satellite/TV systems, and cabling.
• Basic understanding of networks and connected devices (Wi‑Fi, IP cameras, routers/switches).
• Basic computer skills and comfort helping colleagues with everyday PC issues.
• A valid driving licence and own vehicle for multi-property coverage.
• Good knowledge of English; a second language is a plus.

Responsibilities

• Install, connect and troubleshoot in-room technology and devices.
• Handle low-voltage cabling and network points with Maintenance team.
• Act as on-site liaison with IT specialists, report issues clearly.
• Provide basic PC support to hotel departments (printers, peripherals).
• Support new hotel openings during turn-key phase and early operations.
• Keep equipment in good order and flag faulty devices for replacement.

Skills

English proficiency

Clear communication

Problem solving

Independence

Technical curiosity

Education

Electrical diploma/certification

Electrical installer licence (plus)

Tools

IP cameras

CCTV systems

Networking basics

Telephony systems

Job description

Welcome to Domes! Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe. With presence in Crete, Ionian Islands, Chalkidiki, Rhodes, Cyclades, Athens, Portugal and Spain, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 5 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton. Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2500 employees, each year, trust their future with us.

We are currently hiring an IT & Technical Systems Technician for our 3 hotels in Chalkidiki.

The Role:

You will be the on-site "eyes and hands" of our above-property IT team. Most system maintenance is now carried out remotely by our IT specialists, so your role is practical and hands-on: keeping in-room technology, low-voltage systems and equipment working smoothly, and being the friendly first point of contact for colleagues who need technical help.

Some of the responsibilities you will be entrusted with:

• Installing, connecting and troubleshooting in-room technology: resetting and setting up TVs, connecting room telephones, reconnecting cameras and other devices
• Handling cabling, connectors, network points and low-voltage systems (CCTV, alarms, TV/satellite, telephony), in close cooperation with the Maintenance team
• Acting as the on-site link with our above-property IT specialists: following their guidance, checking devices and connections, and reporting issues clearly
• Providing basic, everyday PC support to hotel departments (printers, peripherals, basic computer use)
• Supporting new hotel openings (turn-key phase) and the first months of operation, when technical workload is at its highest
• Keeping technical equipment in good working order and flagging faulty devices for replacement

Requirements

Useful to have:

• A technical diploma or certification as an electrician or electronics installer (e.g. IEK/EPAL or equivalent). A recognised electrical installer licence is a plus
• Experience with installations of alarms, CCTV, satellite/TV systems, structured cabling or similar, ideally with a technical installation company
• Basic understanding of networks and connected devices (Wi‑Fi, IP cameras, routers/switches at user level)
• Basic computer skills and comfort helping colleagues with everyday PC issues
• A valid driving licence and your own vehicle, as the role covers 3 properties
• Good knowledge of English. A second language is a plus

What you will bring:

• A positive, helpful attitude and a genuine willingness to support colleagues and guests
• Clear communication skills, especially when describing an issue to remote IT specialists
• Commitment, reliability and the ability to work independently across different locations
• A practical, problem‑solving approach and the ability to prioritise when several requests come in at once
• Eagerness to learn new hotel technologies. No in‑depth IT specialisation is required, as training and remote support are provided by our IT team

Benefits

You will benefit from:

• Mileage allowance (per km) for travel between the hotels
• Accommodation in case of major incidents, subject to availability
• Becoming a member of an organisation whose number one priority is its people, that cares about their well‑being and gives them room to grow and develop their skills
• Various and diverse opportunities within the Group
• Feeling safe and secure within a fast‑paced organisation
• A competitive remuneration package

Domes Resorts is an equal opportunity Employer. All applications will be treated in strict confidentiality.

Please note: Only short‑listed candidates will be contacted.