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JBW Federal is seeking an IT Subject Matter Expert (SME) to lead business process analysis, optimization, and continuous improvement across enterprise IT and cybersecurity.
This role partners with business leaders, technical teams, and stakeholders to evaluate current-state operations, design future-state processes, and implement solutions that improve efficiency, quality, compliance, and customer satisfaction.
JBW Federal is a subsidiary company of the Kanaka Foundation - An NHO who's mission is to support Native Hawaiians.
You will receive a comprehensive benefits package that includes:
The IT Subject Matter Expert (SME) serves as the organization's expert in business process analysis, optimization, and continuous improvement. This role partners with business leaders, technical teams, and stakeholders to evaluate current-state operations, design future-state processes, and implement solutions that improve efficiency, quality, compliance, and customer satisfaction. The Senior Process SME provides strategic guidance, mentors cross-functional teams, and ensures business processes align with organizational objectives, industry best practices, and governance standards.
JBW Federal is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.