IT Site Lead

Leidos; Washington (District of Columbia); On-site; USD 116,000 - 210,000; Full time

Job summary

Leidos in Washington, DC area is seeking an experienced IT Site Lead to join our Digital Modernization Group in support of the AFNCR ITS mission at Joint Base Anacostia-Bolling. You will lead IT operations, project execution, and service delivery across a mission-critical environment serving the Pentagon, JBAB, JBA, and NCR locations.

The role requires 8+ years of relevant experience or 6+ with a Master’s, an active DoD Secret clearance, and on-site work at JBAB; you will manage a $2M+ budget

Qualifications

• Bachelor's degree with 8+ years of relevant experience, or Master’s with 6+ years of relevant experience.
• Active DoD Secret security clearance.
• Strong knowledge of desktop support, help desk operations, and IT service management principles.
• Demonstrated experience leading IT support teams.
• Experience supporting IT operations within a DoD environment.
• Must obtain DoD 8140-compliant certification within 90 days of start date.
• Relevant certifications such as CompTIA Security+, CISSP, or equivalent preferred.
• Ability to work primarily on-site at JBAB.

Responsibilities

• Deliver IT services to 3,000+ customers at JBAB.
• Lead a mid-sized Leidos and partner team supporting 8,000+ assets and $5M in project work.
• Oversee day-to-day operations and future planning (Field Services, desktop support, help desk, voice, mobility).
• Direct Site Field Operations and Site Project Managers to meet program requirements and metrics.
• Represent the site in daily syncs and weekly leadership updates.
• Ensure SLAs, response times, and ticket closure meet/exceed targets.
• Lead, mentor, and evaluate team members with autonomy.
• Develop weekly executive summaries for 794th Communications Squadron leadership.
• Manage a $2M+ budget and staffing actions.

Skills

Desktop support

Help desk

IT service management

Leadership

DoD experience

Education

Bachelor's degree

Master's degree

Tools

BMC Remedy

ServiceNow

Job description

Description

Unleash Your Potential

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer’s success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

If this sounds like an environment where you can thrive, keep reading!

The Mission
Leidos is seeking an experienced IT Site Lead to join our Digital Modernization Group in support of the AFNCR ITS mission at Joint Base Anacostia-Bolling. This position supports high-visibility national defense operations and key stakeholders, including Air Force District of Washington and Headquarters Air Force. The selected candidate will play a critical role in leading IT operations, project execution, and technical service delivery within a dynamic, mission-critical environment supporting the Pentagon, Joint Base Andrews, Joint Base Anacostia-Bolling, and alternate locations throughout the National Capital Region (NCR).

Primary Tasks:

• Deliver exceptional IT services to more than 3,000 military, civilian, and contractor customers at JBAB.
• Lead a mid-sized team of Leidos and partner personnel supporting more than 8,000 assets and approximately $5M in project work.
• Oversee day-to-day operations and future planning activities, including Field Services, desktop support, help desk operations, voice services, routine requirements, technical refresh, mobile/personal wireless support, and customer service delivery.
• Direct Site Field Operations and Site Project Managers to ensure all work is properly prioritized, coordinated, documented, and deconflicted to meet program requirements and performance metrics.
• Represent the site during daily operations sync meetings and weekly leadership updates.
• Ensure contractual service level agreements (SLAs), response times, ticket closure timelines, and other performance metrics are consistently met or exceeded.
• Lead, mentor, and evaluate team members operating with a high degree of autonomy and accountability.
• Develop weekly executive summaries highlighting accomplishments, risks, and performance trends for 794th Communications Squadron leadership.
• Manage a $2M+ budget and provide recommendations related to hiring, promotions, performance management, recognition, and staffing actions.
• Continuously assess workflows, identify inefficiencies, and recommend improvements to enhance service delivery and customer satisfaction.
• Plan and execute annual lifecycle and compliance initiatives, including the refresh of approximately 400 workstations annually.
• Conduct daily internal synchronization meetings to align technicians and team leads on priorities, workload, and emerging issues.

Basic Qualifications

• Bachelor’s degree with 8+ years of relevant experience, or Master’s degree with 6+ years of relevant experience. Additional years of experience may be considered in lieu of degree requirements.
• Active DoD Secret security clearance.
• Strong knowledge of desktop support, help desk operations, and IT service management principles.
• Demonstrated experience leading IT support teams.
• Experience supporting IT operations within a DoD environment.
• Must obtain DoD 8140-compliant certification within 90 days of start date.
• Relevant certifications such as CompTIA Security+, CISSP, or equivalent preferred.
• Ability to work primarily on-site at JBAB.

Preferred Qualifications

• 5+ years of experience leading teams, programs, or technical operations.
• Familiarity with JBAB, the 11th Wing, and Department of the Air Force headquarters staff.
• Experience coordinating with DISA J6.
• Experience with BMC Remedy and/or ServiceNow

#AFNCR

If you’re looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We’re not hiring followers. We’re recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We’re already at step 30 — and moving faster than anyone else dares.

Original Posting:

September 24, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $116,350.00 - $210,325.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers.

• Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement.

More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [e-mail].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.