Geographically Separated Units Systems Engineer

Leidos; Camp Springs (MD); On-site; USD 116,000 - 210,000; Full time

Job summary

Leidos, a Fortune 500 company, is hiring a customer‑oriented Systems Engineer to support the AFNCR IT Services program at Joint Base Andrews, MD, along with DC and the Pentagon.

The successful candidate will work with government customers and technical teams to translate mission needs into secure, scalable IT solutions, driving governance, requirements validation, and service improvement across AFNCR and partner organizations.

Qualifications

• Bachelor's degree or higher with extensive relevant experience.
• Experience applying systems-engineering across requirements, design, integration, and sustainment.
• Experience with IT service management and service catalogs.

Responsibilities

• Provide advisory and support to government stakeholders.
• Draft and maintain guidance and SOPs aligning with DoD and NIST.
• Translate validated requirements into architectures and cost estimates.
• Prepare executive briefings and status reports.

Skills

Systems engineering principles

Stakeholder coordination

Executive communications

IT service management

Education

Bachelor's degree

Master's degree

Tools

BMC Helix Remedy

ServiceNow

Job description

Description

Looking for an opportunity to make an impact? Leidos is a FORTUNE 500 company bringing a mix of innovative technology and sector expertise to customers in the national security, engineering, and health industries. At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

Your greatest work is ahead! Leidos is hiring a customer-oriented Systems Engineer to support the Air Force National Capital Region (AFNCR) IT Services (ITS) program at Joint Base Andrews (JBA), MD, Joint Base Anacostia-Bolling, DC, and the Pentagon. The Systems Engineer supports the engineering, integration, sustainment, and continual improvement of enterprise information technology services across the Air Force National Capital Region. The position works with government customers, program leadership, technical teams, and service providers to translate mission requirements into supportable system and service solutions. The successful candidate combines technical judgment, customer engagement, and program execution skills to identify service gaps, develop defensible recommendations, coordinate cross-organizational decisions, and improve the effectiveness, usability, and mission alignment of AFNCR IT services.

Don't miss out on this exciting opportunity to take your career to the next level.

Primary Responsibilities

• Provide advisory and assist support to 844 Communications Group (844 CG) and Air Force District of Washington (AFDW) Government Service Owners (GSOs).
• Draft, review, and maintain MAJCOM-level guidance, supplements, and standard operating procedures (SOPs) aligning with DAFMANs, AFIs, DoDIs, and NIST frameworks. Route staffing packages via official coordination.
• Support the Mission Partner Integration Office by delivering end-to-end IT service governance, requirements validation, and operational support across AFNCR, GSUs, and mission partners to ensure IT catalog offerings directly align with mission needs.
• Coordinate agendas, develop briefings, document meeting minutes, and track action items for executive bodies such as IT Governance Boards or Architecture Review Boards.
• Manage Congressional, DoD, SAF/CN, and subordinate wing taskers. Coordinate inputs, deconflict stakeholder feedback, and synthesize consolidated staff responses.
• Design, integrate, and manage engineering and solution‑design project activities throughout the service lifecycle in coordination with the Project Manager, Chief Architect, operations leaders, and technical teams.
• Translate validated requirements into architectures, technical recommendations, implementation approaches, acceptance criteria, cost estimates, and sustainment considerations.
• Conduct technical assessments, alternatives analyses, trade studies, and risk evaluations to identify feasible, secure, scalable, and cost‑effective solutions.
• Develop, review, and maintain systems‑engineering artifacts, including requirements baselines, interface documentation, solution designs, implementation plans, decision records, risk registers, and verification or validation criteria.
• Collaborate with 744th Communications Squadron, 794th Communications Squadron, 844th Communications Group organizations, contract leads and requesting units to refine agreement requirements and map them to appropriate Service Catalog offerings and support or cost models.
• Ensure in‑progress equities are routinely briefed to the responsible action officer and communications‑squadron leadership and verify required local government concurrence before staff review and signature.
• Prepare executive briefings, technical recommendations, status reports, and decision‑support products covering agreement negotiations, annual reviews, service performance, risks, and recommended actions.
• Partner with the Current Operations and Site Lead on quality‑of‑service initiatives and coordinate complex matters with higher‑level organizations, including the HQ Cyberspace Capabilities Center, Air Force Life Cycle Management Center, AFDW/A6 and enterprise mission aligned stakeholders, as required.
• Collaborate with the Operations Fusion Team to develop clear stakeholder communications for changes to the Service Catalog, service‑request processes, and supported capabilities.
• Assess customer requirements, current Service Catalog offerings, and operational models to identify support risks, mission gaps, dependencies, resource needs, and opportunities for service improvement.
• Analyze service‑request templates, ticket‑queue routing, BMC Helix/Remedy processes, monitoring tools, and performance data to improve efficiency, effectiveness, and customer outcomes.
• Establish and monitor engineering and service‑performance measures, analyze trends and recurring issues, and support root‑cause analysis and corrective‑action planning.

Basic Qualifications

• Bachelor's degree and 12+ years of relevant experience, or a master's degree and 10+ years of relevant experience, additional relevant experience may be accepted in lieu of a degree.
• Must possess an active DoD Secret security clearance at the time of hire.
• Must be IAT Level II compliant, example possess a current CompTIA Sec+ CE or equivalent.
• At least eight years of military, federal government, or defense‑contractor experience supporting enterprise IT, communications, mission systems, or comparable operational environments, including experience in or directly supporting National Capital Region missions.
• Demonstrated experience applying systems‑engineering principles across requirements analysis, solution design, integration, implementation, verification, sustainment, or service improvement.
• Working knowledge of enterprise IT infrastructure, networks, end‑user services, cybersecurity, service management, and operational support dependencies.
• Proven ability to lead cross‑functional stakeholder coordination, deliver executive and technical communications, and translate mission needs into actionable requirements, support models, and measurable acceptance criteria.
• Experience coordinating service‑level agreements, memoranda of agreement or understanding, service‑cost estimates, or comparable customer‑provider commitments.
• Experience with IT service‑management practices, including service catalogs, request fulfillment, incident and problem management, change enablement, and continual improvement.
• Ability to assess technical and operational risks, evaluate alternatives, identify root causes, and develop practical corrective actions.
• Strong organizational skills and the ability to manage multiple priorities, interdependent actions, and time‑sensitive customer or leadership requirements.

Preferred Qualifications

• Previous experience supporting AFNCR IT Services, AFDW/A6, the 844th Communications Group, 744th Communications Squadron, 794th Communications Squadron, or supported mission partner and geographically separated units.
• Experience supporting Joint Base Andrews, Joint Base Anacostia‑Bolling, the Pentagon, Headquarters Air Force, or Joint Staff organizations.
• Experience developing, coordinating, maintaining, and assessing service‑level agreements and memoranda of agreement or understanding.
• Experience with BMC Helix Remedy, ServiceNow, or comparable enterprise IT service‑management platforms and digital service catalogs.
• Knowledge of Department of the Air Force and Department of War enterprise IT, cybersecurity, operational‑security, and governance requirements.
• Systems‑engineering, project‑management, cybersecurity, or continual‐process‑improvement certification, such as ASEP/CSEP, PMP, Security+, Lean Six Sigma, or an equivalent credential.
• Demonstrated success improving service delivery, simplifying customer workflows, reducing recurring issues, or implementing enterprise‑scale process improvements.

#AFNCR

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Pay Range

Pay Range $116,350.00 - $210,325.00

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

#Remote