IT Services General Manager - Operations & Growth Lead

Cascade Premier Solutions; Phoenix (AZ); On-site; USD 48,000 - 64,000; Full time

Job summary

Cascade Premier Solutions in Phoenix, AZ, is hiring a General Manager to oversee daily operations, lead staff, coordinate projects, and ensure client satisfaction.

The role requires strategic planning, financial management, and maintaining high-quality service standards within a dynamic IT services environment. A bachelor’s degree in Business Administration and extensive management experience are preferred.

Qualifications

• Bachelor's degree in Business Administration or related field.
• Extensive management experience in IT services.
• Strong communication, problem-solving and organizational skills.

Responsibilities

• Oversee day-to-day operations and staff.
• Coordinate projects and ensure client satisfaction.
• Develop strategic plans and manage budgets.
• Maintain high-quality service standards and compliance.
• Collaborate with department heads across the organization.

Skills

Staff management

Client satisfaction

Project coordination

Strategic planning

Data-driven decisions

Education

Bachelor's degree in Business Administration

High school diploma or equivalent

Tools

Microsoft Office Suite

Asana

Trello

Job description

Cascade Premier Solutions in Phoenix, AZ, is hiring a General Manager to oversee daily operations, lead staff, coordinate projects, and ensure client satisfaction.

The role requires strategic planning, financial management, and maintaining high-quality service standards within a dynamic IT services environment. A bachelor’s degree in Business Administration and extensive management experience are preferred.