IT Service Delivery Technician

Compunnel, Inc.; Pennsylvania; On-site; USD 45,000 - 60,000; Full time

Job summary

A technology solutions provider in Pennsylvania is seeking an IT Support/Coordinator to maintain accurate records of hardware and software assets. This role involves ensuring support agreements are in place and leading IT projects. The ideal candidate has 1-3 years of experience in IT support, excellent organizational and communication skills, and the ability to prioritize effectively. Join a team ensuring smooth IT operations across the organization.

Qualifications

• 1–3 years of relevant IT support or coordination experience.
• Strong organizational and project management skills.
• Good communication and customer service skills.
• Ability to manage multiple tasks and priorities effectively.

Responsibilities

• Maintain a complete inventory of all IT hardware, software, and peripherals.
• Ensure all IT equipment has valid support and maintenance agreements.
• Assist in planning, coordinating, and leading IT projects.
• Provide support for IT-related activities and ensure smooth operations.
• Communicate effectively with internal teams and stakeholders.
• Maintain documentation related to IT assets and processes.

Skills

Organizational skills

Project management

Customer service skills

Communication skills

Job description

The IT Support/Coordinator role is responsible for maintaining accurate records of hardware and software assets, ensuring support and maintenance agreements are in place, and assisting in or leading IT-related projects. The position requires strong organizational, communication, and customer service skills.

Key Responsibilities

• Maintain a complete inventory of all IT hardware, software, and peripherals
• Ensure all IT equipment has valid support and maintenance agreements
• Assist in planning, coordinating, and leading IT projects
• Provide support for IT-related activities and ensure smooth operations
• Communicate effectively with internal teams and stakeholders
• Maintain documentation related to IT assets and processes

Required Qualifications

• 1–3 years of relevant IT support or coordination experience
• Strong organizational and project management skills
• Good communication and customer service skills
• Ability to manage multiple tasks and priorities effectively