IT Service Delivery Analyst - Impactful Projects

Integer Holdings; Plano (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

Disability and life insurance

401(k) with company match

Paid time off

Parental leave

Adoption benefits

Job summary

Integer Holdings in Plano, TX is seeking a diligent professional to establish processes and ensure successful delivery of services and projects across IT and business teams.

You will gather requirements, drive project milestones, manage schedules, and coordinate with sponsors and users to meet expectations.

This role emphasizes teamwork, communication, and adherence to safety, quality, and regulatory standards.

Qualifications

• BS degree in Information Systems, Business, Engineering, CS or related discipline, or equivalent experience.
• 0–2 years of experience.

Responsibilities

• Adheres to safety, quality, and regulatory requirements including FDA.
• Vendor account management.
• Procurement responsibilities.
• Develops and maintains internal networks to facilitate tasks.
• Estimates work and gathers requirements for projects.
• Drives deliverables for assigned projects (deployments, upgrades, renewals).
• Develops and manages schedules for deployments and licensing.
• Troubleshoots routine issues and resolves incidents.
• Communicates with team members and sponsors.

Skills

Team collaboration

Communication

Organization

Budget management

Education

BS degree in Information Systems, Business, Engineering, CS or related field

Job description

Integer Holdings in Plano, TX is seeking a diligent professional to establish processes and ensure successful delivery of services and projects across IT and business teams.

You will gather requirements, drive project milestones, manage schedules, and coordinate with sponsors and users to meet expectations.

This role emphasizes teamwork, communication, and adherence to safety, quality, and regulatory standards.