IT Senior Quality Analyst

Erie Insurance; Erie (Erie County); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a dynamic and inclusive team at a Fortune 500 company where you will play a pivotal role as a Senior Quality Assurance Analyst. This position offers the chance to lead quality and testing strategies within the IT department, collaborating with Agile Product teams to enhance processes and metrics. You will be responsible for both manual and automated testing, creating test strategies, and driving innovative solutions. With a focus on operational excellence, this role provides an exciting opportunity to make a significant impact in a supportive environment that values diversity and professional growth.

Benefits

Premier health, prescription, dental, and vision benefits

Low contributions to medical and prescription premiums

Traditional pension plan

401(k) with up to 4% contribution match

Paid time off including vacation and parental leave

Tuition reimbursement program

Company-paid basic life insurance

Short-and long-term disability insurance

Paid volunteer hours

Dollar-for-dollar matching of charitable gifts

Qualifications

• 5+ years of experience in quality assurance with a focus on testing.
• Proficient in writing and reviewing test strategies and plans.

Responsibilities

• Lead the quality assurance deliverables and activities for IT projects.
• Create, update, and execute both manual and automated test scripts.

Skills

User Acceptance Testing

Functional Testing

Integration Testing

Regression Testing

Risk Based Testing

Agile Methodology

SQL (Programming Language)

Test Automation

Decision Making

Detail Oriented

Education

Bachelor's degree in IT, MIS, Business or related field

Associate degree in a technical field

High School Diploma

Tools

Jira

Selenium

Job description

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salary range is for thislevel and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
• Low contributions to medical and prescription premiums.We currently pay up to 97% of employees’ monthly premium costs.
• Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
• Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development.Including a tuition reimbursement program for higher education and industry designations.
  

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

With limited supervision, using various tools and techniques of the Quality Analyst (QA) discipline, completes moderate to high complexity test activities following QA standards and procedures.

Responsible for manual and automated testing of systems and applications software. Creates test strategies and plans. Develops and executes test scripts. Creates and conditions test data. Defect management and resolution.

What You'll Do:

This opportunity is for a Senior Quality Assurance Analyst who will spearhead the quality and test strategy of an Information Technology (IT) department. This person will provide expert insights to our Agile Product teams, discovery team, and production support team. The Senior QA analyst will assist in the enhancement of our defect and test case management processes, as well as our risk identification and mitigation efforts. This role will be pivotal in driving innovative solutions, maintaining operational excellence, and enhancing the quality metrics of our IT lifecycle.

Preferred Experience & Skills:

- Experience writing and reviewing test strategies and plans

- Advanced experience writing and reviewing test cases

- Advanced experience reviewing regression test suites

- Knowledge of Jira application and Agile processes

What Makes You Stand Out:

- Ability to write and review automation test scripts for completeness and errors

- Some knowledge of Life Insurance or Insurance practices

- Proficiency in Selenium

Duties and Responsibilities

• Serves as the project team lead; creates quality assurance deliverables, activities, tools and processes (test strategy, test plans, test scripts, defect documentation, management and resolution, etc) for moderate to high complexity efforts.
• Creates, updates, executes & troubleshoots manual and automated test scripts. Basic understanding of automation framework development.
• Analyzes and identifies repeatable test patterns or regression test suites to reduce time to market and costs associated with testing.
• Understands, creates and maintains the automation suite for the project team by ensuring tests adhere to the standards for automation framework; create, update and maintain automated test scripts; drive compliance and adoption of test automation.
• Reviews less experienced quality analyst deliverables.

The first four duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Capabilities

• Customer Focus
• Decision Quality
• Ensures Accountability
• Nimble Learning
• Self-Development
• Values Diversity

Qualifications

Minimum Educational and Experience Requirements

• Bachelor's degree in IT, MIS, Business or related field, plus five years related experience, or;
• Associate degree in a technical field, plus seven years related experience, or;
• High School Diploma plus nine years' related experience

Additional Experience

• Skills: User Acceptance Testing, Functional Testing, Integration Testing, Regression Testing, Risk Based Testing, Accountability, Agile Methodology, Auditing, Test Automation, Change Management, Decision Making, Detail Oriented, Interpersonal Communications, Management Information Systems, Quality Assurance, Quality Control, Quality Management, Quality Management Systems, Risk Management, Test Data Management, Root Cause Analysis, Scenario Testing, SQL (Programming Language), Teamwork, Test Planning, Verbal Communication Skills, Writing, JIRA, Troubleshooting (Problem Solving), Complex Problem Solving, Influencing skills, Software Development Lifecycle, Waterfall Methodology.
  

Physical Requirements

• Ability to move over 50 lbs using lifting aide equipment; Rarely
• Climbing/accessing heights; Rarely
• Driving; Occasional (<20%)
• Lifting/Moving 0-20 lbs; Occasional (<20%)
• Lifting/Moving 20-50 lbs; Rarely
• Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)
• Pushing/Pulling/moving objects, equipment with wheels; Rarely