IT Senior Project Analyst

Ross Stores, Inc.; Dublin (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Ross Stores, Inc. in Dublin, CA is seeking an IT Senior Project Analyst to lead complex cross‑functional initiatives and manage Enterprise Technology Portfolio projects focused on infrastructure.

The role requires coordinating planning, reviews, risk management, vendor contracts, and stakeholder communications, while mentoring junior analysts and improving delivery processes.

Qualifications

• Bachelor's degree in Business, Information Systems, or Computer Science.
• 4+ years supporting project execution in a medium to large company focusing on technology infrastructure.
• Understanding of IT infrastructure building blocks—OS, database, storage, monitoring, network, firewall; on-prem and cloud.
• Excellent verbal, written, and presentation communication; effective listener.
• Ability to collaborate with stakeholders across levels and prioritize multiple tasks.

Responsibilities

• Plan, coordinate, and execute project processes and activities.
• Draft project review reports and presentations for stakeholders.
• Maintain project and program risk registers and issue logs.
• Collaborate with IT contracts and vendors on SOWs and signatures.
• Support onboarding and development of IT Project Analysts.

Skills

IT infrastructure

Communication

Collaboration

MS Office

PMO tools

Education

Bachelor's degree in Business/IS/CS

PM Certification (PBA/CSM)

Tools

OnePlan

Primavera

Planview

Visio

Project

Teams

OneDrive

Job description

General Purpose

The IT Senior Project Analyst is responsible for leading complex, cross‑functional initiatives and managing Enterprise Technology Portfolio projects, primarily focusing on technology infrastructure.

Essential Functions

• Execute processes and plans, including the planning, coordination, and execution of project processes and activities.
• Draft project review reports and presentations, including key information, meeting outcomes, commentary, and recommendations to support the review process and enable stakeholders to evaluate progress and agree on change.
• Follow organizational delivery standards, obtain relevant stakeholder approvals on required documents, and help meet delivery compliance.
• Execute delegated activities to support the production of workstream and project plans that follow the organization's project management framework.
• Organize and prepare complex documents using a variety of applications including MS Office 365.
• Gather and summarize data for special reports.
• Maintain documentation and traceability throughout the project, documenting project/process requirements using appropriate tools.
• Support testing through documentation of test scripts and verification criteria; contribute to system testing activities.
• Collaborate with IT contracts and vendors on contracts management, reviewing statement of work, addressing legal callouts, and obtaining signatures in a timely manner.
• Support project stakeholder engagement by arranging meetings, events, and other communications.
• Maintain project and program risk registers and issue logs, supporting risk and issue management.
• Organize project post‑mortem lessons learned and document findings; contribute to post‑project documentation and reviews.
• Draft product documentation and user training to support business as usual handover.
• Review existing operations in own area, generating ideas to drive continuous improvement.
• Develop personal capabilities and understanding of project management tools, methodologies, and relevant technology.
• Engage in development planning activities, formal and informal training, and coaching.
• Stay current on relevant tools and best practices in project management.
• Support onboarding and development of IT Project Analysts through training and coaching.

Competencies

People

• Building Effective Teams
• Developing Talent
• Collaboration

Self

• Leading by Example
• Communicates Effectively
• Ensures Accountability and Execution
• Manages Conflict

Business

• Business Acumen
• Plans, Aligns and Prioritizes
• Organizational Agility

Position‑Related Competencies

• Situational adaptability
• Tech savvy
• Customer focus
• Action oriented

Qualifications and Special Skills Required

• Bachelor's degree with a concentration in Business, Information Systems, or Computer Science.
• 4+ years of experience supporting project execution in a medium to large company, focusing on technology infrastructure.
• Working understanding of IT infrastructure building blocks—operating system, database, storage, backup, monitoring, network, load balancer, firewall—and knowledge of both on‑premises and cloud‑based solutions.
• Excellent verbal, written, and presentation communication skills; effective listener.
• Demonstrated ability to collaborate and build strong relationships with individuals at different organizational levels.
• Proven organization skills: ability to prioritize effectively and manage multiple tasks in a demanding environment.
• Strong MS Office skills—Project, Teams, OneDrive, Visio; adept at learning new technologies, tools, and processes.
• Knowledge of PMO tools such as OnePlan, Primavera, Planview.
• Experience with Waterfall, Agile, and Hybrid project delivery methodologies.

Preferred Qualifications

• In‑process or completed Project Management Certification such as PBA or CSM.
• Experience in the retail industry or a similar fast‑paced environment.

Physical Requirements / ADA

Job requires ability to work in an office environment, primarily on a computer. It requires sitting, standing, walking, hearing, talking on the telephone, attending in‑person meetings, typing, and working with paper/files. Consistent timeliness and regular attendance are required. Vision requirements include the ability to see information in print and/or electronically. This role requires regular in‑office presence for team interaction, meetings, collaboration, client support, mentoring, coaching, and/or feedback, but it can also be performed using a combination of in‑office and remote work. Ability to travel up to 5% of the time is required.

Supervisory Responsibilities

None.

Disclaimer

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all‑inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Equal Employment Opportunity

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We believe that it is an essential part of the company's overall commitment to attract, hire, and develop a strong, talented, and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex, veteran status, marital status, and other protected categories.