Lead Business Analyst

Ross Stores, Inc.; Shafter (CA); Hybrid; USD 113,200 - 172,600; Full time

Job summary

Ross Stores, Inc. is seeking a Lead Business Analyst to bridge business groups, vendors, and IT for requirements, functional specs, and delivery across Supply Chain IT. You will guide business teams in using applications and ensure alignment with project objectives and goals.

Responsibilities include leading SDLC activities, coordinating testing across onshore/offshore teams, and driving value from existing capabilities while ensuring on-time, on-budget project delivery.

Qualifications

• Minimum 8 years' experience as a technical analyst in the Supply Chain and/or Retail IT field
• Experience with one or more Supply Chain Systems (WCS, WMS)
• Experience working with vendors, business, technical, and architectural teams
• Strong written and verbal communication skills
• Understands swim lane process flows
• Experience developing and executing test plans
• Experience leading IT development projects
• Undergraduate degree in Information Systems or equivalent
• Scrum Master or Product Owner certification preferred

Responsibilities

• Performing project delivery functions and leading business analysis functions under the direction of the Project Manager
• Guiding project delivery from requirements through implementation with key partners
• Leading exploration of new application functions and technologies
• Ensuring project delivery meets business needs and is proactive
• Driving value from existing capabilities
• Managing SDLC activities to meet requirements and budgets
• Coordinating test plans and cycles for onshore and offshore teams
• Overseeing post‑deployment stability and transitions to support teams
• Ensuring timely and on-budget delivery of projects
• Supporting existing production systems
• Defining and prioritizing system problems and implementing timely solutions
• Ensuring fixes are tested and validated with IT and business partners

Skills

Analytical skills

SQL proficiency

Stakeholder engagement

Agile methodologies

Documentation

Education

Bachelor's degree or higher in Information Systems or related field

Tools

SQL

Visio

Excel/Access

Job description

Lead Business Analyst

The Lead Business Analyst will be a key interface between the business groups, 3rd party vendors, and IT. They will be responsible for gathering user requirements, creating the functional requirements, assisting in the development process, ensuring the system meets the functional and user interface specifications delivered by vendors, and guiding the business teams through use of the application.

The Lead Business Analyst provides project delivery functions within Supply Chain IT for project initiatives and post-production support across multiple business groups. This role collaborates with business leaders, vendors, technical analysts, and enterprise architects to develop and maintain the solution that meets the project objectives and goals.

Base salary range for this role: $113,200 - $172,600.

Essential Functions

• Performing project delivery functions and leading business analysis functions under the direction of the Project Manager
• Working with key partners guiding project delivery from requirements through implementation
• Taking a leadership role in exploring and analyzing new application functions and technologies
• Ensuring business partners view the project delivery group as proactive and responsive to business needs
• Providing new capabilities and driving value from existing capabilities
• Leading different aspects of systems development life cycle – ensuring that requirements are defined accurately, systems are designed/coded or purchased that meet the defined requirements, and that execute efficiently
• Test plans are developed and test cycles are coordinated effectively for both onshore and offshore testing teams
• Driving the post‑deployment stability phase
• Projects are completed successfully on time and on budget
• Supporting existing production systems
• Defining and prioritizing system problems and engaging key partners to implement timely verified solutions
• Ensuring the related fixes and/or enhancements are tested successfully (by IT and by key business partners)
• Ensuring all support activities are executed on time and on budget
• Ensuring successful transition to the Support teams

Competencies

People

• Building Effective Teams
• Developing Talent
• Collaboration

Self

• Leading by Example
• Communicates Effectively
• Ensures Accountability and Execution
• Manages Conflict

Business

• Business Acumen
• Plans, Aligns and Prioritizes
• Organizational Agility

With Particular Emphasis On The Following Specific Position‑related Competencies

• Knowledge of the SDLC
• Tolerance for Ambiguity
• Adaptability/Flexibility
• Gap analysis and impact assessment
• Details and Results Orientated
• Risk identification and mitigation

Qualifications And Special Skills Required

• Minimum 8 years' experience as a technical analyst in the Supply Chain and/or Retail IT field
• Experience with one or more Supply Chain Systems (WCS, WMS)
• Experience working closely and effectively in a mix of vendors, business, technical, and architectural teams to accomplish the intended goal
• Strong analytical and problem‑solving skills
• Understands and creates swim lane process flows
• Demonstrated ability to document requirements and guide technical teams
• Demonstrated ability to develop and execute a test plan
• Experience leading small to medium IT development projects
• Strong written and verbal communication skills
• Undergraduate degree in Information Systems, or equivalent discipline, or an equivalent business experience
• Intermediate to Expert SQL
• Experience with the Microsoft Office Suite including Visio
• Data manipulation in Excel and/or Access
• Strong understanding of Scrum, Kanban, Lean, or other Agile frameworks, and their application in business analysis. Ability to perform detailed business analysis tasks in an Agile context, including writing user stories, defining acceptance criteria, and ensuring continuous stakeholder engagement.
• Skilled in facilitating meetings, workshops, and discussions in an Agile environment, ensuring clear communication between business and technical teams.
• Scrum Master or Product Owner certification (preferred but not required)

Physical Requirements / ADA

Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in‑person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. This role requires regular in‑office presence, including to engage in in‑person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in‑office and remote work.

Supervisory Responsibilities

Business Analysts

Disclaimer

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all‑inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Equal Employment Opportunity

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.