IT security specialist

Azmarktechnologies; New York (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Security Specialist to ensure a safe and secure environment for guests and team members. This role involves utilizing intelligence-led tactics, responding to incidents, and engaging with customers to enhance their shopping experience. The ideal candidate thrives in a dynamic environment, is passionate about providing excellent service, and is eager to learn and adapt to new technologies. Join a team that values safety, compliance, and a welcoming atmosphere, where your contributions make a real difference in the community.

Qualifications

• Must be at least 18 years old with a high school diploma.
• Skills in crisis response and de-escalation are essential.

Responsibilities

• Support sales by engaging guests and maintaining safety standards.
• Respond to security incidents and document them accurately.
• Train team members on merchandise protection and safety.

Skills

Crisis Response

De-escalation Skills

Team Collaboration

Customer Service

Adaptability to Technology

Education

High School Diploma or Equivalent

Tools

Video Surveillance System

Industry Case Management Systems

Job description

As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America’s leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together.

ALL ABOUT ASSETS PROTECTION

Assets Protection (AP) teams function to keep our guests, team and brand safe and secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing, investigating and resolving theft and fraud to ensure product is available for our guest.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Target Security Specialist can provide you with the:

• Skills using intelligence-led tactics to keep team members and guests safe and secure
• Experience in crisis response, safety and crowd management; providing support to both guests and team members
• Skills in de-escalation as well as experience with recovering stolen merchandise to prevent shortage
• Ability to utilize Target’s video surveillance system
• Ability to properly document cases using industry case management systems

As a Target Security Specialist, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Support sales by welcoming and engaging guests and team members at the front of store and on the sales floor; help guests find the products they are looking for in-store and online
• Lead a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
• Respond to and accurately document security incidents
• Understand and leverage escalation tools for guest issues in order to provide a safe and secure environment for our team members and guests
• Conduct productive merchandise recoveries and provide apprehension support as needed, strictly adhering to AP policies and procedures and AP leadership guidance
• Prevent theft and shortage at the front of store by performing receipt checks for exposed high-dollar merchandise
• Submit appropriate documentation in the system for all incidents following AP policy and procedures
• Understand and appropriately use the video system
• Train team members to apply merchandise protection and audit execution
• Teach and train team members on operational shortage focus area opportunities as directed by AP leadership
• Execute shortage action plans set by AP leadership to minimize shortage in focus areas
• Model working safely while maintaining a clean store for guests and team members
• Provide service and a shopping experience that meets the needs of the guest
• Demonstrate a culture of ethical conduct, safety and compliance
• All other duties based on business needs

WHAT WE ARE LOOKING FOR

We might be a great match if:

• Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
• Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target
• Stocking, Setting and Selling Target products sounds like your thing… That’s the core of what we do
• You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded

The good news is that we have some amazing training that will help teach you everything you need to know to be a Target Security Specialist. But, there are a few skills you should have from the get-go:

• Must be at least 18 years of age or older
• High school diploma or equivalent
• Meet any state or local licensure and/or other legal requirements related to the position
• Welcoming and helpful attitude toward guests and other team members
• Learn and adapt to current technology needs
• Work both independently and with a team
• Manage workload and prioritize tasks independently

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

• Climb up and down ladders
• Apprehend subjects in accordance with company policy
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
• Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.